Administrator, Office Administrator​/ Coordinator, Administrative​/Clerical

Admin at Starwalkers Clinic, DHCC, Dubai!

Please read the details before applying!

We are looking for a highly organised and reliable Administrator to support daily operations at Starwalkers Clinic, DHCC, Dubai. The ideal candidate has strong communication skills, a proactive approach, and the ability to manage multiple responsibilities in a fast‑paced healthcare environment. This role works closely with the founder, team manager, therapists, and support staff to ensure smooth clinic operations, client satisfaction, and achievement of departmental goals.

• Maintain clear, professional communication with clients, staff, and external partners
• Manage daily correspondence, including emails, calls, and messages, in a timely manner
• Follow up on payments and ensure timely collections in coordination with management
• Prepare, update, and organise databases, records, and operational reports
• Handle client and employer information with strict confidentiality and discretion
• Address and resolve client concerns efficiently to ensure overall satisfaction
• Manage calendars, appointments, and schedules for clients and internal teams
• Coordinate meeting spaces and conference room bookings
• Support departmental planning and ensure operational goals are consistently met
• Maintain structured filing systems and organise therapy documentation from therapists
• Support Therapists by helping create and organise resources
• Work closely with the founder and team manager on daily operations and administrative planning
• Assist the content creator with managing and promoting services, products, and content across social media platforms in line with the organisation’s brand and strategy
• Follow company best practices and contribute to an efficient, well‑managed work environment

• Bachelor’s degree in Business Administration, Healthcare Administration, or a related field preferred
• Previous experience in an administrative or office support role, preferably in a healthcare or clinic setting
• Strong written and verbal communication skills
• Excellent organisational and time‑management abilities
• High attention to detail with the ability to manage multiple tasks efficiently
• Proven ability to handle confidential information with discretion and professionalism
• Comfortable with databases, record‑keeping, and basic reporting tools
• Strong problem‑solving skills with a client‑focused mindset
• Ability to work independently as well as collaboratively within a team
• Familiarity with scheduling systems, email management, and office software

Starwalkers Clinic’s values are rooted in teamwork, a positive workplace culture, professional development, and a Neurodiversity‑Affirming approach that guides our work with clients and each other.