Female Salon Receptionist

As a Salon Receptionist, you will be the first point of contact for our clients and play an important role in creating a welcoming, organized, and professional salon environment. Your responsibilities will include:

• Greet clients with a warm and professional demeanor.
• Handle check-ins/check-outs and manage appointment scheduling.
• Answer phone calls, Whats App messages, and salon inquiries in a timely manner.
• Provide accurate information regarding services, pricing, and promotions.

• Manage bookings through the salon’s booking system.
• Confirm upcoming appointments and send reminders.
• Handle cancellations or rescheduling with efficiency and professionalism.

• Process payments, issue receipts, and balance the cash drawer.
• Upsell retail products and service add-ons when appropriate.
• Maintain accurate transaction records.

• Maintain a clean and organized reception area.
• Provide clients with product recommendations and basic information.
• Assist with client concerns or elevate to management as needed.

• Manage client databases and update contact information.
• Coordinate with stylists, technicians, and management on schedules.
• Support basic administrative duties as required.

• High school diploma or equivalent (preferred).
• Previous experience as a receptionist, front office or customer service role (salon experience preferred).
• Excellent English communication skills (additional languages are a plus).
• Strong phone etiquette and professional demeanor.

• Friendly, approachable, and customer-oriented.
• Well-organized with strong multitasking ability.
• Basic computer literacy (experience with booking systems, POS, and MS Office).
• Ability to handle high traffic and busy environments with poise.
• A positive attitude and team spirit.