Commercial Administrator- UAEN

Implementing plans and instructions, organizing and managing the affairs of the Sales & Marketing department, and assist Deputy General Manager and Sales Manager in routine work.

Assist the Sales Managers in the day-to-day operations as per request.

• Prepare replenishment report for stock order from ERP system, discuss and agree on the orders and forward to account department for order processing.
• Handle battery customer claim as per policy and procedure.
• Monitor RFQ notification and forward to respective division manager for action.
• Coordinate ARG corporate office for necessary documentation that may require for Tenders/Quotations, etc.
• Prepare bank guarantee and letter of credit papers in coordination with accounts department.
• Draft/compose/route correspondences and memos for the Sales Manager and follow up with respective recipients for effective implementation.
• Ensure timely filing important correspondence in a systematic manner in order to retrieve the same quickly as and when it is required.
• Support and coordinate with sales manager to obtain the periodic reports on a periodic and timely manner to provide the required update to the GM/DGM or to circulate to the relevant departments as required by DGM or the business.
• Check frequently the levels of office supplies and place appropriate orders to ensure availability at all times.
• Coordinate with internal and external parties regarding the reports and documents required by DGM and follow up on the implementation of joint work requirements.
• Manage and control the activities reception by not allowing unmanned situation.

• Clerical:
  
  - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
• English Language — Knowledge of the English language including the meaning and spelling of words, rules of composition, and grammar, etc.
• Customer and Personal Service:
  
  - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Time Management:
  
  - Managing one's own time and the time of others.
• Active Listening:
  
  - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Service Orientation:
  
  - Actively looking for ways to help people.
• Writing:
  
  - Communicating effectively in writing as appropriate for the needs of the audience.