Receptionist, Administrative​/Clerical

Job Responsibilities

The Receptionist serves as the first point of contact for visitors, parents, and staff, contributing to a positive and welcoming atmosphere in the school.

Front Desk Operations:

• Greet and welcome visitors, parents, and staff in a courteous and professional manner. Answer and direct phone calls to the appropriate personnel.

Visitor Assistance:

• Provide information and assistance to visitors, guiding them to the appropriate locations within the school. Issue visitor badges and maintain visitor logs.

Communication Hub:

• Act as a central point for communication, receiving and relaying messages to relevant staff members. Manage incoming and outgoing mail and packages.

Appointment Scheduling:

• Schedule appointments and meetings for school staff. Maintain and organize the reception area.

Student Check-In/Check-Out:

• Assist with the check‑in and check‑out processes for students. Ensure proper documentation is completed for student arrivals and departures.

Administrative Support:

• Provide general administrative support to various departments, including data entry and filing. Assist with coordination of school events and activities.

Maintaining Security:

• Monitor and control access to the school premises, ensuring the safety and security of students and staff. Follow established security procedures.

Customer Service:

• Handle inquiries and requests from parents, students, and staff with a customer-focused approach. Resolve or escalat
  
  E issues to the appropriate personnel.

High school diploma or equivalent.

Previous experience in a receptionist or customer service role is preferred.