Receptionist & Administrative Assistant

Summary

The ideal candidate will be responsible for overseeing all front desk operations, ensuring that communication between staff and customers is seamless and effective. This role involves greeting visitors and responding to inquiries in a professional and friendly manner. The candidate will provide essential clerical support, including managing phone calls, scheduling appointments, and maintaining organised records.

In addition to these responsibilities, the candidate will play a critical role in developing a positive atmosphere by offering exceptional customer service and assisting with any issues that arise. Strong organisational skills are crucial, as the candidate will need to prioritise tasks and manage multiple responsibilities simultaneously in a dynamic, fast‑paced environment.

The perfect fit for this position will be approachable and personable, with keen attention to detail and a proactive attitude towards problem‑solving. A commitment to maintaining high standards of professionalism is essential for success in this role.

• Greet and welcome guests as they arrive at the office.
• Direct visitors to the appropriate person or office.
• Answer, screen, and forward incoming phone calls.
• Ensure that the front office, reception area, and meeting rooms are clean and presentable at all times. Closely monitor and coordinate with the office cleaner and the office boy.
• Provide accurate information to visitors in person or via phone/email.
• Receive, sort, and distribute daily mail and deliveries.
• Maintain office security by adhering to safety procedures, including monitoring the logbook and issuing visitor badges.
• Order front office supplies and manage inventory.
• Update calendars and schedule meetings.
• Arrange travel and accommodations, and prepare documents for travel visas.
• Maintain updated records of office expenses and costs.
• Perform clerical duties such as filing, photocopying, transcribing, and taking minutes of meetings when needed.
• Be a pioneer in staff daily attendance, closely monitor and report.
• Administer company vehicles, including traffic fines and vehicle registration renewals.

• Proven work experience as a Receptionist, Front Office Representative, or similar role.
• Proficiency in Microsoft Office Suite.
• Hands‑on experience with office equipment (e.g., fax machines and printers).
• Solid written and verbal communication skills.
• Ability to be resourceful and proactive in dealing with issues that may arise.
• Excellent organisational skills.
• Multitasking and time‑management skills, with the ability to prioritise tasks.
• Customer service attitude.

• Bachelor’s degree in any discipline (additional certification in Office Management is a plus).

Entry level

Full‑time

Administrative

Construction and Building Equipment Contractors