Program Manager

Program Manager Position Summary

The Program Manager is responsible for overseeing the implementation and daily operations of assigned programs. This role includes supervising staff, ensuring compliance with policies and procedures, and maintaining high standards of care and service delivery.

• Supervise and support program staff, including performance evaluations and disciplinary actions.
• Ensure accurate and timely documentation and reporting.
• Coordinate program activities and schedules.
• Monitor and evaluate program effectiveness and client progress.
• Participate in treatment planning and quality assurance initiatives.
• Ensure compliance with safety, infection control, and residents’ rights policies.
• Provide training and support to staff as needed.
• Perform other duties as assigned by the supervisor.

• Bachelor’s degree in psychology or related field required
• Minimum 4 years of experience with mentally ill or developmentally disabled individuals preferred.
• Supervisory experience preferred.
• Strong communication and organizational skills.

• Frequent computer use, standing, and mobility.
• Occasional lifting (up to 50 lbs.) and physical intervention with residents (up to 300 lbs. with assistance).
• Exposure to potential hazards including physical assault and blood borne pathogens.
• Requires strong sensory abilities (hearing, vision, communication).