Sales Executive

Location: Office based (WR9 0NS
) / Hybrid

Responsible to: Commercial Director & Head of Commercial

• Internal – Departmental Managers
• External – Perspective Clients, Existing Clients

Falcon Contract Flooring is a family-run company that started in 1985 as a local flooring provider in Birmingham. We’ve grown into one of the top 20 contract flooring companies in the UK, with an ambition to expand internationally.

We have over 25 office staff and 100+ installers, working with leading clients in sectors such as Whitbread, Loungers, M&B, Travelodge, and Marriott. Our modern headquarters in Worcestershire supports our future growth. We use a custom CRM with Sage Intacct integration and the latest technology to improve customer service and efficiency.

With over 40 years of experience and a young, creative, and forward-thinking team, Falcon has a reputation as a dependable, quality partner in the contract flooring industry.

We value new ideas, perspectives, and personalities. Our vision: your vision inspires our purpose.

Falcon’s

Purpose:

We Give a Shit!

Falcon is seeking a skilled and enthusiastic Sales Executive to join its team to generate sales leads and hunt for new B2B sales opportunities. The ideal candidate will share the team’s vision of becoming the greatest flooring contractor in the world and will have the opportunity to advance to a management level position, as well as to contribute to the company’s success and growth.

Falcon is a friendly, non-corporate, and driven team that values new ideas, perspectives, and personalities.

• Take control and generate leads in specific industries and target areas.
• Work in conjunction with the commercial team to ensure a smooth transition of handing over leads.
• Maintain a high standard of approach when talking to and meeting prospective new clients.
• Ensure the achievement of all KPIs, which will be set out at the start of the role.
• Participate in activities that promote the Brand/Company and the product & services it offers.
• Maintain awareness of competition and market trends.
• Control expenses to agreed levels with the Commercial Director during field-based activities.
• Continuously improve product and service knowledge to maximise sales opportunities.
• Ensure the image of the Brand/Company is always upheld.
• Ensure all information meetings and lead data is communicated to the National Sales & Key Accounts Manager. We encourage using Fireflies.ai for recording all meetings and capturing all actions.
• Be fully conversant with Brand/Company policy on:
  Brand standards, Health and safety policy, Personnel and training procedures.

• Utilise brand metrics to ensure quality measures are maintained throughout the company.
• Communicate all received feedback within the team.
• Work with our Head of Commercial / Commercial Director to drive improvements to the business.
• Effectively manage and build new relationships.
• Perform tasks as directed by Head of Commercial / Commercial Director in pursuit of business goals.
• Continuously improve knowledge and abilities through on-going training and development.

• Always comply with company codes of conduct.
• Familiarise yourself with company policies/procedures + the employee handbook.
• Lead by example in demonstrating behaviours expected of all employees.
• Ability to work as part of a diverse team with colleagues from different viewpoints, cultures, and backgrounds.
• Produce reports as required internally and externally.
• Hold and attend meetings as appropriate; actively contribute to all forums.
• Demonstrate a comprehensive understanding and awareness of all policies and procedures.

• A supportive, career-focused environment with clear progression paths.
• Collaborative, high-energy team culture.
• Weekly internal team meeting (Monday 08:30).
• Monthly whole team meeting (Installers 06:30).
• Team huddle every morning (08:30) standing at the Mission Wall.
• Weekly department team strategy meetings with MD (30 minutes, come prepared).

• Commission: (Dependent on experience).
• Reports To:
  
  Commercial Director/Head of Commercial.
• Pool vehicle access.
• Pension (4% Employer).
• Death in Service (4 x…