Product Introduction; NPI Lead

Job Title:
New Product Introduction (NPI) Lead

Location:
Droitwich (Hybrid)

Job Type: Full-Time (40 hours per week)

Salary:
Up to £65,000

Join Airband – Where Connectivity Meets Innovation!

At Airband, we’re on a mission to transform the way communities connect. As pioneers in rural broadband, we’re not just delivering internet—we’re building bridges to opportunity. With exciting new projects in Fixed Wireless Access (FWA) and an expanding product base, we’re expanding our reach and redefining what’s possible in connectivity.

This is your chance to be part of a team that thrives on innovation, embraces challenges, and is passionate about making a real difference. If you’re ready to help shape the future of digital access, Airband is the space for you.

Job Summary:

The NPI (New Product Introduction) Lead plays a critical role in launching new telecom products and services, ensuring they meet performance, scalability, and regulatory standards. This role coordinates cross‑functional teams to deliver seamless transitions from concept to commercial deployment across network infrastructure, consumer devices, and enterprise solutions.

Key Responsibilities

• Create an NPI framework
• Lead end-to-end NPI programs for telecom hardware, software, and service offerings.
• Collaborate with R&D, product management, network engineering, and operations to define launch requirements and success metrics.
• Develop and manage detailed project plans, risk assessments, and readiness reviews for new product rollouts.
• Ensure compliance with telecom standards and regional regulatory requirements.
• Oversee trials, field testing, and pilot deployments to validate product performance and interoperability.
• Coordinate with supply chain and vendors to ensure timely availability of components and systems.
• Drive continuous improvement through post‑launch reviews and lessons learned.
• Launch new products to market e.g.:
  Security, mesh routers, 1 Gbps FWA
• Ensure technical readiness, business impact analysis, and customer proposition readiness
• KPI targets defined
  
  • Market penetration rate for each product
  
  • Existing customer penetration rate for each product
  
  • Total sales revenue for each product
  
  • ARPU for each product

Key Skills

• Excellent project management and organisational skills.
• Strong analytical and problem‑solving abilities.
• Proficiency in ERP/MRP systems and project management tools.
• Effective communication and presentation skills, both written and verbal.
• Leadership qualities with the ability to influence and motivate cross‑functional teams.

What can Airband Offer you?

• 25 days of paid leave a year rising to 30 plus bank holidays with service.
• 5% Airband pension plus a minimum 3% employee contribution.
• Customer referral bonus – a thank you for every customer you send our way.
• We offer hybrid working – a mix of working from home and in the office.
• Free Broadband – If you are in our coverage, you can benefit from free broadband with us!
• 20% off your monthly line rental on EE’s phone, tablet, SIM only or mobile broadband plans.
• Cycle to work, Tech scheme, Healthcare and medical insurance, dental care, and health cash fund (dependent on the length of service).
• Airshare (employee discount platform) – discounts on everyday shopping, weekly groceries, holidays, the list is endless – save up to £1,000 a year!
• Refer a friend reward scheme!

Pre‑employment checks

Please note that you are required to have the right to work in the UK and we request satisfactory references as part of our recruitment process. A DBS check may be required for a number of our roles, particularly those that are customer‑facing. Also, a driving licence may be required for positions that require you to be out in the field as part of the role.

Recruitment agency support is not required at this time.