Business Analyst Intern

About Us:

Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently.

Join us in our pursuit to defend data and protect people.

How We Work:

At Proofpoint you'll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:

Bold in how we dream and innovate

Responsive to feedback, challenges and opportunities

Accountable for results and best in class outcomes

Visionary in future focused problem-solving

Exceptional in execution and impact

Corporate Overview

Proofpoint is a leading cybersecurity company protecting organizations' greatest assets and biggest risks: vulnerabilities in people. With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber-attacks. Leading organizations of all sizes, including more than half of the Fortune 1000, rely on Proofpoint for people-centric security and compliance solutions mitigating their most critical risks across email, the cloud, social media, and the web.

We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That's why we're a leader in next-generation cybersecurity.

About the Role

We are looking for a business analyst intern to join our team.

Please note this will be a Summer Internship starting in June 2026

Responsibilities:

* Business Tooling & Technology Enablement:

o Evaluate, test, and provide feedback on third-party tools (e.g., project management, time tracking, resource allocation, automation platforms) to enhance operational efficiency.

o Work closely with cross-functional teams to integrate new tools into existing workflows and drive adoption.

o Support system administration for Professional Services tooling, including configuration, user support, and troubleshooting.

* Business Reporting & Analytics:

o Design, create, update, and maintain business reports and dashboards that provide actionable insights into operational performance.

o Collaborate with stakeholders to identify key performance indicators (KPIs) and ensure data accuracy and accessibility.

* Process Engineering & Optimization:

o Document, analyze, and maintain process workflows for the Professional Services team.

o Identify bottlenecks and inefficiencies in service delivery processes and propose data-driven optimizations.

o Develop and maintain standard operating procedures (SOPs) for key business processes.

* Collaboration & Communication:

o Act as a liaison between Professional Services, IT, and other departments to align technical solutions with business needs.

o Provide training and documentation to end-users on new processes and tools.

o Work with leadership to support strategic initiatives related to scalability, efficiency, and data-driven decision-making.

o Identify opportunities for process improvements and implement solutions that optimize business operations and workflows.

Skills:

* Excellent problem-solving abilities and a detail-oriented approach to operational challenges.

* Exposure to with data analysis and visualization tools (e.g., Excel, SQL, Power BI, Tableau, or equivalent).

* General understanding of business process documentation, workflow automation, and operational efficiency improvements.

* Strong motivation to identify and solve key business problems.

* Experience with project management, professional services automation (PSA) or CRM systems.

* Experience working in a fast-paced, evolving environment.

* Strong communication skills.

Why Proofpoint

Protecting people is at the heart of our award-winning cybersecurity solutions, and the people who work here are the key to our success.  We're a customer-focused and a driven-to-win organization with…