Relations Partner

People Relations Partner

Job Location s: US-Remote

Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable.

How you can make a difference

The Employee Relations Consultant will facilitate and lead employee relations on behalf of Health Equity. This role reports directly to the Director, People Relations and Compliance on the People Team. This important role supports all aspects of the People organization as well as team members and leaders across the enterprise. The ideal candidate will have phenomenal attention to detail and sense of urgency, with the ability to optimally prioritize many diverse tasks.

The candidate will work proactively to build relationships, support internal processes, simplify, and support business requests.

Health Equity's leadership and 3,000+ team members adopt a culture symbolized by the Purple in the Company's logo. Being "Purple" means standing out from the crowd by going above and beyond to help others, including fellow team members, members, People Business Partners, and the community. To keep its culture strong in the face of rapid growth, Health Equity has a deliberate strategy to develop our own team members for promotion.

We encourage all "Purple" people to apply to Health Equity.

• Handles all aspects of employee relations for the People Team. Partners with the People Business Partner to support leaders and teammates by investigating issues and providing remediation strategies related to employee issues. Develops further training as needed.
• Provides education and counsel for leaders and team members in matters of team member relations.
• Supports the People Business Partners through performance‑related conversations, including corrective actions, written warnings, and involuntary terminations.
• Uses surveys, interviews, and other studies to conduct research regarding human resource policies and other employment issues. After analyzing the information, makes recommendations on changes.
• Supports sophisticated and/or highly sensitive employment‑related inquiries from team members, leaders, and/or other People team members. Partner and refer matters to appropriate teams when applicable including Legal and Compliance in accordance with our protocols.
• Serves as the People liaison to Legal on management of People‑related investigations and partners with the Legal team on triaging and coordinating investigations. May investigate and respond to team member concerns, complaints, and/or provide general guidance, always aspiring for successful resolution.
• Maintains an awareness of and currency on "HR" principles and the related regulatory environment. This may involve attending training sessions or meetings in which information is imparted and discussed.
• Communicates company policies and various state/federal laws concerning employment to managers, supervisors, and employees.
• Collaborates with Business Partners, Legal, and Business Unit leadership on matters of policy.
• Collaborates with Business Partners and Business Units, and Legal when needed, in the preparation for and participation in employee conversations.
• Partners closely with Legal team on legal development communications/trainings, higher risk or critical matters, and other matters in accordance with our protocols.
• May perform other related duties as assigned.

• Bachelor's degree in Employee Relations, Human Resources or related field required and five years of human resource administration, plus three years in employee relations
  .
• SHRM‑CP or SHRM‑SCP or PHR or SPHR strongly preferred.
• Excellent oral and written communication skills.
• Excellent interpersonal, counseling, and negotiation skills.
• Deep knowledge of business policy and employment laws.
• Ability to comprehend and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
• Experience in and thorough understanding of dispute resolution and investigation techniques.
• Ability to remain thoughtful, calm, and persuasive in controversial and/or confrontational situations.
• Strong analytical and problem‑solving skills.
• Proficient…