Senior Compliance Manager - Strategic Partnerships

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.

The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.

The Senior Compliance Manager
- Strategic Partnerships is responsible for compliance oversight of one or more strategic partnerships at Nelnet Bank. This role oversees the full array of compliance activities with regards to assigned strategic partners. Duties will include new relationship due diligence, marketing review and approval, complaint monitoring and trending, testing and monitoring, site visits, and other duties as needed. This role will collaborate closely with the Bank’s Chief Compliance Officer and Senior Compliance Managers to build out the Bank’s Strategic Partnership compliance program and identify program gaps and areas of improvement.

They will also work closely with other cross‑functional teams at the Bank and its affiliates to ensure effective and holistic partner oversight. The Senior Compliance Manager is also responsible for effectively communicating the compliance methodology and results to Nelnet Bank associates, management, regulators, and auditors. The Senior Compliance Manager will play a key role in executing, developing, and maturing the Bank’s compliance management system for strategic partnerships.

• Performs compliance due diligence and oversight of new strategic partnerships at the Bank including new product development at existing strategic partners.
• Assists with onboarding assigned strategic partnerships.
• Provides comprehensive oversight of each assigned strategic partner’s CMS including ensuring the assigned partners maintains appropriate policies and procedures, performs compliance training, satisfactorily manages complaints and issues, and performs monitoring and testing.
• Enhances and matures Nelnet Bank’s strategic partnership compliance program.
• Develops and continually enhances due diligence tools for strategic partners.
• Performs ongoing monitoring and testing of assigned partners, including site visits as needed per the Bank’s program.
• Leads Nelnet Bank’s marketing compliance reviews for assigned strategic partners to ensure compliance with laws, regulations, policies, procedures, and guidance. Works collaboratively with other compliance personnel on these reviews as needed to ensure risk is managed.
• Advises strategic partners and all levels of management at the Partner and the Bank on complex compliance risks and requirements.
• Keeps policies, procedures, and guides that are within primary scope of responsibilities up to date with the Bank’s risks, activities, and the changing regulatory landscape.
• Reports on CMS activities and outcomes to appropriate committees as needed.
• Progressively increases personal knowledge of internal control concepts and applies them to enhance the compliance management system.
• Assists the Chief Compliance Officer and Senior Managers with FDIC and UDFI compliance exams.
• Communicates opportunities and areas of improvement for compliance and/or operational activities such as enhancements to procedures, processes, training or technology.
• Engages effectively and proactively with other Bank departments to effectively manage assigned strategic partners.
• Assists in various compliance‑related duties as needed.

Pay Range for this position is - $120,000 - $150,000

Bachelor’s Degree in related field. Certified Regulatory Compliance Manager (CRCM) certification or a related certification.

• 5 or more years in an audit, compliance, fair banking, risk management, or governance related field. Direct involvement with regulatory examinations (CFPB,…