Personal Injury - Team Training

We are seeking an experienced and motivated Personal Injury Team Trainer to join our growing team. This role is ideal for someone who understands the fast-paced world of personal injury law firms and has a passion for developing high-performing case management teams.

The Team Trainer will be responsible for onboarding new hires, improving staff performance, maintaining training systems, and ensuring consistency in client care and case handling across the firm.

• Train and onboard new staff members (case managers, legal assistants, medical records staff, etc.)
• Develop and update training materials, SOPs, and workflow guides
• Conduct regular coaching sessions and performance check-ins
• Ensure team compliance with firm processes, deadlines, and client communication standards
• Support staff with Case Management Software training (Casepeer experience preferred)
• Collaborate with leadership to identify gaps and improve operational efficiency
• Lead refresher trainings and continuing education for existing team members
• Monitor quality control in file handling, documentation, and injury treatment tracking

Competitive salary based on experience

Opportunity to shape training systems in a growing PI based business

Supportive leadership and collaborative culture

Remote flexibility

Meaningful work helping teams deliver excellent client care

3+ years of experience in personal injury law (case management or similar role)

Prior experience training or mentoring legal staff strongly preferred

Deep understanding of PI case flow: intake through settlement

Strong communication and leadership skills

Highly organized with the ability to manage multiple training priorities

Comfortable with technology and case management platforms

Passion for building confident, capable teams