Executive Assistant

Reports To - Parker Ence (Cofounder & CEO), Tim Chaves (Cofounder & COO)
Location - Draper, UT

About the Role

We’re looking for an experienced, world-class Executive Assistant / Office Manager who will dramatically increase the productivity, effectiveness, and leverage of Jump’s cofounders while ensuring our office and team operations run flawlessly.

This is a high-impact role. You will be the operational “force multiplier” for the CEO and COO, a culture carrier for the team, and the person ensuring Jump’s office environment runs smoothly every day.

Results you will deliver:

• CEO/COO Productivity: 15-20% lift in available strategic/discretionary time for cofounders. Identify and remove recurring friction points. Take on administrative tasks.

• CEO/COO Effectiveness:
  Ensure 100% prep and “bulletproof” follow up for cofounder internal and external interactions and operational priorities.

• Team Coordination & Event Support:
  Help coordinate high quality team meetings (all-hands, onsites, culture events, internal communications) with glowing internal feedback, on budget.

About You

• You want to have real impact helping to build a fast-paced, growth-stage AI software company serving financial advisors and other finserv professionals, while building Jump into an exceptional company where top talent loves to work

• You understand what it means to work at an early stage tech company and are super excited about the related opportunities and challenges

• You can read the founders’ minds and know what they will want done next even before they do

• You uphold the utmost confidentiality in handling sensitive information

• You are a top performer and only want to work with other top performers

• You embody values of High Velocity, World Class, and Direct / Kind / No Drama - your colleagues would say that you get an intense amount done in a day at a high quality level with off the charts EQ

• You are a skilled communicator, both verbal and written, and you take pride in the accuracy of your work

• You are the most organized person you know

• You are a great internal and external representative of your company - cool under stress, positive impact everywhere, same day responsive

Experience We Are Looking For

• 3-10 years experience as an EA supporting tech founders, CEOs, or similar.

• Strongly Preferred:
  Experience in a growth stage startup or other high-growth environment

Jump’s mission is to empower financial advisors and their clients to thrive in the age of AI. Jump’s primary product is an AI assistant helping financial advisors with their client meeting cycle and other workflows. Jump’s product is expanding to include many other advisor workflows, as well as into other finserv verticals.

Jump leads its category in market share, customer satisfaction, and analyst rankings, and has grown rapidly. Jump customers include leading independent broker dealers such as LPL, Osaic, Raymond James, and Cetera, and leading RIAs including Focus Financial, Merit, Savant, Allworth, Sanctuary Wealth, Integrated Partners, and more.

Jump was launched in 2023 by repeat entrepreneurs and is led by a team with backgrounds from Harvard, Stanford, Google, Snowflake, , JPMorgan, Fidelity, Bain, Bain Capital Ventures, Auditboard, Nitrogen, and eMoney.

Jump is a Series A company backed by top venture capital firms and industry strategics including Battery, Sorenson, Pelion, and Citi.

Jump’s team values are High Velocity, World Class, and Direct + Kind + No Drama.

Please consider joining us in our work to transform the client and advisor / rep experience in financial services by delivering cutting edge, practical, compliant AI technology to help those who help safeguard the financial future of everyday people everywhere