Support Manager

Overview

Abbeyfield & Wesley are pleased to advertise for a Support Manager (with daily Cooking Duties). The successful candidate will join an Association committed to development and be a key player in the successful running of the House to deliver the excellent service Abbeyfield & Wesley are renowned for. Working in conjunction with the Housing & Support Manager, the Support Manager (with daily Cooking Duties) will oversee the day-to-day management of an Abbeyfield & Wesley House.

The role will primarily be based in Downpatrick, however there may be a requirement to work from other Abbeyfield & Wesley locations. Access to transport is therefore a necessity. This is a truly fulfilling role within an Association dedicated to encouraging enhanced quality of living and dignity and respect for elderly people within our communities. If you would like to become part of this incredible Association and being a Support Manager (with daily Cooking Duties) is the role for you, we look forward to welcoming you to our team.

Title: Support Manager (with daily Cooking Duties)

Hours: 4 days per week

Rate of Pay: £14.42 per hour

Closing Date: 5 February 2026

Responsible To: Housing & Support Manager

• Assist the Housing & Support Manager in overseeing the management of the House to ensure an efficient, caring and compliant service is delivered to Residents.
• Plan and cook nutritious daily meals, taking into account any special dietary requirements as necessary.
• Draw up healthy and hearty weekly menus for Residents.
• Prepare food purchase information in line with weekly menus, including food shopping in store or online.
• Monitor Residents Needs Assessment, Risk Assessments and Support Plan processes.
• Monitor compliance with Resident Agreements and advise the Housing & Support Manager of non-compliance issues.
• Encourage a caring, homely and secure environment and ensure all employees within the House provide the highest quality of support for Residents.
• Actively manage Health and Safety and compliant hygiene safety standards within the House.
• Assist the Housing & Support Manager in the application and development of policies and procedures to ensure the service meets and exceeds the Supporting People requirements.
• Be the Abbeyfield & Wesley representative in the House for Visitors and prospective Residents.
• Deal calmly and compliantly with emergency situations, such as contacting the emergency services in a medical crisis.
• Assist the Housing & Support Manager in the development of monthly staffing rosters for the House.
• Manage staffing absences including the conducting of return-to-work interviews.
• Organise House activities for Residents and promote Abbeyfield & Wesley within the wider community.
• Conduct quarterly House meetings with all staff in conjunction with the Support Manager.

• Ability to plan and cook nutritious meals daily for up to 10 people.
• Excellent communication skills.
• A desire to encourage dignity, respect and quality of living for elderly people.
• Proven ability to work on own initiative.
• Ability to keep records and monitor stock and purchases.
• Experience of working in, or knowledge of, a supported housing/health & social care environment.

• Food Safety qualification
• First Aid in the workplace qualifications
• A willingness to achieve necessary qualifications to further develop your expertise and standards of service.

• Act in accordance with Abbeyfield & Wesley values, policies and procedures at all times.
• Attend meetings and training and development as required.
• Always maintain confidentiality and act in accordance with Data Protection requirements.
• Be aware of and comply with safe working practices.
• Be aware of, act within and actively seek to promote Abbeyfield & Wesley policies in respect of equality and diversity.
• Undertake travel to other Abbeyfield & Wesley locations as required.
• Carry out any additional and reasonable duties as required.

This job description is not exhaustive, nor does it cover every issue that may arise within this role at various times. It is not designed to be rigid or inflexible but does provide guidelines as to the expected duties undertaken whilst in post.

Abbeyfield & Wesley are unable to provide sponsorship for Visa applicants for this particular post, as such applicants must hold the right to work in the UK to be eligible.

Abbeyfield & Wesley welcomes applications from all sectors of the community irrespective of age, race, religion, sex, sexual orientation or disability. The information requested in this form is to enable us to obtain a rounded picture of you. Personal information will not of itself be used to disqualify your application.

This post involves substantial access to vulnerable adults and children, therefore, as part of the selection process, Abbeyfield & Wesley requires an Enhanced Disclosure Check to be carried out through Access NI. Following interview, the preferred candidate will be offered the post subject to satisfactory Enhanced…