Information Technology Mainframe Operator

Position Description

The Information Technology Mainframe Operator works under the direction of an Information Technology Systems Operations Supervisor who manages and oversees all aspects of work for the IBM mainframe systems. The Information Technology Mainframe Operator starts and stops system tasks, monitors the system consoles for unusual conditions, and works with the system programming and production control staff to ensure the health and normal operation of the systems.

The Information Technology Mainframe Operator is also responsible for starting and stopping the major subsystems, such as transaction processing systems, database systems, and the operating system itself. These "restart operations" include performing an orderly shutdown and startup of the system and its workloads when it is required. The Information Technology Mainframe Operator communicates with system programmers, who assist the operator in determining the proper course of action, and with the production control analyst, who works with the operator to make sure that production workloads are completing properly.

• IBM
• Z/OS
• CICS
• NATURAL/SUPERNAT
• IMS
• DB2
• ADABAS
• ACF2
• ENTIREX
• SMP/E
• ASSEMBLER/COBOL/REXX
• CA SPOOL
• JCL
• CONTROL-M
• IMS & DB2 BMC Tools
• IMS DB/DC
• VTAM
• TCPIP
• NETVIEW
• HMC/HOD/IODF
• Tivoli
• MVM
• JES2
• ESF
• Linux
• Unix
• p-Series
• z-Series
• VTS

Strong troubleshooting and analytical skills with logical thinking. Strong customer service, interpersonal, and detail-oriented skills. Knowledge of Microsoft Excel, Microsoft Word, and Microsoft Outlook. Fluent in reading, writing and oral communication in English.

This classification must have a minimum of five (5) years of experience as a mainframe operator, with at least two (2) years of that experience in operating and administering IBM System p-Series/z-Series platform. In addition, one (1) year of experience of operating on automation of system monitoring and maintenance procedures and experience in ITM System Monitoring or similar role.

2 years of experience of Windows servers, Linux servers, and IBM Mainframe z/OS operating systems. 2 years experience of maintaining a detailed journal in ticketing system.

This classification requires the possession of a bachelor’s degree in an IT-related and/or equivalent in mainframe operations field.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.