Employee Relations Manager

We are seeking a strategic and empathetic HR Manager specializing in Employee Relations to foster a productive, positive, and compliant work environment within our healthcare facility. This role is critical in ensuring that our staff—from clinical providers to administrative teams—operate in a safe, inclusive, and legally sound atmosphere.

You will lead complex workplace investigations, act as a trusted advisor to business leaders, and drive people strategies that align with our charitable healthcare mission.

Location: Downey, CA (11500 Brookshire Ave) – 100% Onsite

Compensation: $1,552 per week (Approx. $80,700 annually)

Contract Duration: 26-Week Assignment (With possibility of extension)

• Employee Relations & Investigations: Lead the end-to-end investigation process for workplace issues, including harassment, discrimination, and misconduct. Conduct impartial, timely, and thorough reviews to reach equitable resolutions.
• Strategic Partnership: Partner with business leaders on workforce planning, organizational design, and team effectiveness. Use data and internal trends to identify and solve key people issues.
• Leadership
  
  Coaching:
  
  Provide direct, actionable feedback to management regarding policy interpretation, conflict resolution, and performance management (including PIPs and separations).
• Compliance & Advocacy: Ensure strict adherence to federal/state labor laws, EEO, and HIPAA regulatory requirements. Act as a liaison with headquarters to champion corporate processes like Diversity & Inclusion and engagement surveys.
• Talent & Change Management: Drive talent management strategies, co-develop change management efforts, and implement cyclical HR programs (performance reviews, recognition, etc.).
• Clinical Integration: Maintain a safe patient environment by ensuring staff adhere to safety practices and safeguarding protected health information (PHI).

• Experience: Minimum of 5+ years of directly applicable HR experience, with a heavy emphasis on partnering with business leaders to drive strategic people outcomes.
• Specialized Expertise: Strong background in employee relations (anticipating, identifying, and facilitating the resolution of complex issues).
• Core
  
  Skills:
  
  Proven experience assessing business risk and utilizing data to drive action.
• Experience helping matrixed or global organizations scale.
• Strong project management and change management skills.
• Ability to thrive and build relationships in a constantly changing environment.

• Education: Bachelor’s degree (Highly desired);
  Master’s degree (Preferred).
• Certifications: PHR, SPHR, SHRM-CP, or SHRM-SCP.

We are looking for an authentic, empathetic "relationship-builder" who can communicate effectively across all levels of the organization. Ideal candidates demonstrate:

• Customer Service Excellence: Treating every individual with dignity, fairness, and compassion.
• Teamwork: A commitment to open communication, constructive criticism, and collaborative problem-solving.
• Operational Pride: Maintaining a positive demeanor under time constraints and a personal sense of urgency regarding environmental safety and quality of work.

This role is based onsite at our Downey facility. As a manager within our organization, you are committed to the delivery of high-quality, compassionate healthcare as an expression of our charitable mission.