Enterprise Scheduling Registrar

Overview

This position performs all tasks related to patient scheduling and pre-registration of outpatients in an efficient, accurate and hospitable manner to ensure that patient, physician and hospital needs are met. Responsibilities include insurance authorization, chart preparation, faxing, filing, and managing the phones. The role engages in performance improvement activities as needed and serves as a communication facilitator for the area of responsibility.

• Handle patient scheduling and pre-registration for outpatients
• Process insurance authorization and related documentation
• Prepare charts, fax, file, and manage phone communications
• Participate in performance improvement activities as needed
• Serve as a communication facilitator within the area of responsibility

• Demonstrated attention to detail
• Demonstrated ability to communicate effectively and tactfully
• Good English spelling, reading, and comprehension skills
• Ability to follow directions as outlined in policies or given by Supervisor
• Computer skills / typing 45 wpm minimum

• Minimum one (1) year experience of customer service or related field
• Knowledge of Insurance and Authorization process
• High school graduate required or equivalent; evidence of continuing education preferred
• Medical terminology or demonstrated proficiency within six months of hire date (via a course or self-guided study program)
• Telephone experience with good phone etiquette

• Bilingual skills in Spanish / Chinese preferred
• Minimum one (1) year experience in a doctor’s office scheduling patients or hospital registration/admitting

11500 Brookshire Ave.

Days

90602