ER Care Management Coordinator Whittier

Works with case managers, social workers, and Access coordinators to coordinate case management, discharge planning, and patient placement activities. Coordinates the transfer of information to agencies and facilities in support of timely and safe patient discharges. Makes phone calls to patient care facilities in search of appropriate placement options for patient transfer. Develops and maintains collegial working relationships with Intake Personnel at outside agencies and facilities.

Efficiently and accurately performs administrative and clinical functions within the department as assigned, including computer data entry, telephone and email communication, and record keeping.

PIH Health is a nonprofit regional healthcare network serving 3 million residents in Los Angeles County, Orange County, and San Gabriel Valley. The network includes hospitals, outpatient medical office buildings, home healthcare services, hospice care, and specialty services.

• Strong organizational and prioritization skills
• Excellent communication skills
• Demonstrates attention to detail
• Proficient English reading and comprehension
• Ability to work collaboratively within a team environment while completing individual assignments
• Basic technical and computer skills, minimum of 40 wpm
• Ability to multi-task and take direction from staff members belonging to different disciplines

Required:

• High School graduate
• Medical Terminology or willingness to learn

Preferred:

• Prior team-related experience