Security & Safety Monitor; On Call - Mental Health

Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.

The Crisis Residential Treatment programs will provide short-term, 24/7 crisis residential services for adults ages 18+ via 16 beds at Telecare Citrus House- 7225 Leeds Street, RTP-D, Downey, CA 90242. Services will help clients in acute psychiatric distress avoid inpatient hospitalization, emergency services, and incarceration; regain their stability in a safe, homelike environment; begin working toward longer-term recovery goals; and establish linkages with stable housing and ongoing treatment.

On Call | Shifts vary as needed | Days vary as needed | Hours vary as needed

Expected starting wage range is $21.00 - $24.11. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.

The Security and Safety Monitor is responsible for the welcoming of new residents and day to day safety and security monitoring of the program. They may be called upon to assist program staff in providing direct and indirect services to members served.

• High School Diploma or a G.E.D.
• One (1) year of direct service in providing security or other safety related roles and services
• One (1) year of direct service experience in mental health serving a similar program population
• A valid Security Guard Registration with California BSIS (Bureau of Security and Investigative Services) OR complete the required BSIS training course, submit application for license within 90 days of employment, and pass the BSIS exam. All additional training and continuing education requirements for BSIS must be maintained throughout employment.
• Must be at least 21 years of age
• Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment.
• All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2‑step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. Additional regulatory, contractual or local requirements may apply.

• Associate degree from an accredited college in a related field

• Demonstrate the Telecare mission, purpose, values and beliefs in everyday language and contact with the internal and external stakeholders.
• Routinely and frequently ensure overall safety and security of the program and physical environment.
• Conduct safety rounds.
• May assist and participate in the facilitation of the program's safety committee.
• Assists in welcoming new residents to the program.
• Notifies appropriate supervisors and agencies of any known or suspected incidents of abuse.
• Completes adverse events report when warranted, including incident reports required by BSIS.
• May participate as a member of the team and support residents' service plans when needed.
• May be requested to assist in providing safe, effective, and efficient implementation of direct care in accordance with established policies, procedures and standards of care.
• Ensures compliance with Telecare's policies and procedures.
• Must assist with restraint of members served in the event of assaultive behavior and pass assault crisis/crisis prevention training.

Duties and responsibilities may be added, deleted and/or changed at the discretion of management.

Position requires transporting members in program vehicle (acceptable driving record).

• Strong communication skills
• Ability to problem solve and team build
• Good customer relations skills

The physical demands here are representative of those…