Director, National Accounts

Position Summary

Director National Accounts drives revenue growth by effectively managing select Consortia and Strategic Partner relationships in alignment with A&K objectives. Key responsibilities include implementing successful sales strategies and network penetration initiatives focused on revenue generation and new client/guest acquisition. Working collaboratively with key stakeholders across all departments within A&K USA, A&K DMC’s and A&K Sanctuary to maintain sales growth and positive ROI with the designated portfolio.

Ensuring sales messaging is consistent and brand-appropriate for A&K’s Tour Operator division, DMCs and A&K Sanctuary, and is aligned with the company’s strategic and financial goals. Working in conjunction with A&K’s legal department and VP National Accounts, the Director, National Accounts will manage the annual agreement process for all assigned accounts, will negotiate and develop marketing plans, revenue targets, and incentive plans, and manage all event engagement for the designated portfolio.

• Responsible for growing annual revenue with assigned portfolio alignment with A&K’s annual growth goals.
• Responsible for executing annual contracts with the assigned portfolio, including communication of annual revenue targets.
• Negotiate and execute Sales & Marketing plans with all accounts in portfolio and manage follow-up to ensure ROI for sales & marketing investment.
• Communicate regional sales and marketing initiatives to sales directors’ and business development team to ensure sales activities coincide with marketing initiatives to increase ROI.
• Conduct monthly or bi‑monthly conference calls, as well as in‑person meetings to review revenue performance, ROI of marketing initiatives.
• Participate in budget process, meeting all revenue and overhead budget submission deadlines.
• Track marketing invoices, partner payments and contract compliance.
• Manage participation needs for all National Account conferences, trade shows, regional meetings, within assigned portfolio.
• Represent A&K at select trade shows, conferences and consumer events and manage the schedule for representation at assigned portfolio’s virtual and in‑person events.
• Liaise with Marketing Department to fulfill requests for creative assets, promotional flyers, trade show materials, and marketing pieces.
• Create training programs, host webinars and participate in various online social media initiatives.
• Submit monthly sales activity report including monthly revenue results for each account.
• Provide market feedback and collaborate with all departments within the A&K USA office.
• Accountability for maintenance of retail agency and travel advisor database.
• Ensure that all consortia, key and strategic partner agencies are appropriately configured in OneIS database.
• Support SVP and VP National accounts in managing annual 100 and Connoisseur Club membership additions/revisions with Sales team.
• Ensure A&K is presented in alignment with brand standards in all sales activities and marketing initiatives.
• Special projects or other related duties as required.

• Positive, energetic and professional demeanor.
• Excellent sales and customer service skills.
• Self‑motivating and results oriented.
• Excellent relationship building skills.
• Excellent verbal, written and presentation skills.
• Strong collaboration skills.
• Strong follow‑up skills.
• Capable of working independently with minimal day‑to‑day direction.
• Capable of multi‑tasking and working in a fast‑paced environment.
• Proficiency with MS Office applications including Word, Outlook, Excel and PowerPoint.

• Minimum 5 years of sales experience in travel, leisure or hospitality industries required.
• Existing sales relationships and a demonstrated track record of sales success required.
• Strong account management skills with an emphasis on selling luxury travel, group journeys, luxury expedition cruise and tailor‑made guided sightseeing.
• Extensive international destination knowledge, including A&K destinations preferred.
• Experience analyzing reports and effectively communicating reported results and conclusions.
• Proven effective analytical…