Entry Level Hardware Tech

Entry Level Hardware Technician
At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things
! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross‑platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.
We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose:
Honesty, Reliability, Curiosity, Collaboration, and Passion.
Shift: Week 1 – SUN, WED, THUR / Week 2 – MON, TUE, FRI, SAT.
The schedule will rotate week 1 and 2 accordingly.
Shift hours are 6 PM – 6 AM but shifts can change depending on business needs.
Position Summary:
We are hiring full‑time Entry Level Data Center Hardware Technician to work in Downers Grove, IL. Data Center. The Hardware Technician will deliver hands‑on expertise and perform operational tasks including rack/stack, cabling, understanding of switch/port layout, console configuration, and server decommissioning within the Data Center. Applicants are preferred to have at least 2 years' experience directly working in a Data Center environment to be considered for this role.
What you will do:

• Rack and stack equipment and IT hardware in a corporate Data Center.
• Troubleshoot and support server implementation and decommissioning within a secure, raised‑floor environment.
• Install supporting hardware for all devices in cabinets within a raised‑floor environment.
• Document problem resolution summaries using an online ticketing system.
• Support 3rd party vendor activities.
• Verification of status lights on, servers, devices, network devices (switches, modems, servers, or routers).
• Verification of power connections on servers and network devices.
• Installation and Verification of cables, Labeling of cables connections and network devices.
• Work independently and in a team environment.
• Candidate should have the ability to handle unique situations and troubleshoot Hardware failures as they occur.
• Knowledgeable with Mainframe installations and terminology.
• Log, analyze and promptly take steps to resolve and/or escape problems experienced by internal and external clients. Assist with root cause analysis and perform preventative measures to reduce future problems.
• Maintain a high level of proficiency and