RN Case Manager - Care Ally- Nephrology

Join to apply for the RN Case Manager – Care Ally‑Nephrology role at Duly Health and Care.

• Full‑time, 40 hours per week. Monday through Friday, 8:00 a.m. to 5:00 p.m.; flexibility for later needs.
• Comprehensive medical, dental, and vision benefits with healthcare navigation assistance.
• Access to no‑cost mental health benefit.
• Employer‑provided life and disability insurance.
• $5,250 tuition reimbursement per year.
• Immediate 401(k) match.
• Culture committed to community engagement and social impact.
• Up to 12 weeks parental leave at 100 % pay and financial benefit for adoption and surrogacy for non‑physician team members upon eligibility.

The Nephrology RN Care Manager works with an integrated specialty care team to support patients with CKD/ESRD, focusing on outcomes, medication adherence, home dialysis, transplant education, and high‑risk care management.

• Enroll and manage a caseload of high‑risk CKD/ESRD patients.
• Conduct comprehensive clinical assessments via phone, including medical, behavioral, pharmaceutical, and social needs per policies and procedures.
• Maintain proactive communication with nephrologists, PCP offices, and clinical partners for timely escalation and service coordination.
• Inventory and reconcile medications with pharmacists and prescribers; encourage adherence through frequent contact.
• Assess home safety and social determinants of health, escalating resources where appropriate.
• Facilitate care across settings (home, hospital, skilled nursing facilities) and during transitions to minimize readmissions.
• Provide education on CKD, ESRD, dialysis, and comorbidities; assess patient understanding and support self‑management.
• Serve as the initial point of contact for escalations and provide clinical oversight to care coordinators, delegating tasks as appropriate.
• Coordinate with dialysis providers to ensure seamless transitions.
• Educate patients on proactive care decisions, including advance care plans and ESRD treatment modalities.
• Analyze data from predictive modeling tools to identify patients for care management.
• Assist with evaluating and amending case management policies and procedures.
• Review population health dashboards to address care gaps (e.g., wellness visits, labs).

• Registered Nurse license in Illinois.
• 2+ years of experience in case management or caring for CKD/ESRD patients.
• Telecommunication experience with patients.
• Basic Life Support (BLS) certification (required).
• Preferred:
  Certified Case Manager (CCM) certification.
• Computer proficiency:
  Microsoft Office, typing 40 wpm.
• Strong analytical, critical thinking, and problem‑solving skills.
• Effective verbal communication and empathy.
• Team orientation and ability to adapt quickly.
• Experience managing high‑risk patients and coordinating care plans.
• Preferred management experience.
• 3+ combined years of education, experience, or certification.

Base pay range: $79,040–$104,000, determined by skills, experience, education, certifications, location, and equity. Additional compensation may include shift differentials, bonuses, and incentives.