Facilities Manager

Skyway Behavioral Health is an innovative behavioral health center that goes beyond the treatment of psychiatric symptoms to address underlying biological, behavioral, and psychosocial causes of psychiatric disorders. Our belief is that maladaptive coping strategies are adopted by patients for survival. While adaptive at one time or in specific ways, these coping strategies are now preventing patients from living the life they want to live.

Our treatments teach patients new skills that enable them to serve as their own behavioral therapists- thereby helping them to maintain recovery and generalize skills to their home environments.

At Skyway, we provide a fully immersive, intensive, whole-person experience that covers everything from neuroscience to nutrition. We believe that the path to recovery from traumatic stress requires a focus that encompasses not just symptom management but also the treatment of underlying individual, systemic, developmental, and familial traumas. We use leading-edge, specialized, evidence-based treatment modalities to help our patients address the trauma and pain behind their behaviors and diagnoses – thereby empowering them to make lasting changes in their lives.

Our team has extensive clinical and leadership experience in the areas of traumatic stress, eating disorders, mood disorders, and personality disorders/pathology. At Skyway, we are committed to building a culture and team that cares for one another such that we may care for our families, communities, and clients. At Skyway, we believe that recovery is not only possible but also attainable for all patients.

The Facilities Manger reports to the Senior Vice President of Operations and is viewed as a curator of operational functions within Skyway Behavioral Health (SBH) and fulfills the logistical requirements for assigned Skyway clinics. The Facilities Manager has an unwavering dedication for professionalism, organization, and efficiency.

A critical element of the Skyway mission is to ensure that all team members, even those not providing direct clinical care, know and believe they can change and improve patient’s lives; and when serving with integrity and in alignment with the Skyway Mission, we create a reverberating positive impact on the patients.

• Oversee day-to-day facility operations across all program locations.
• Provides supervisory support of assigned clinic Concierge teams and completes any administrative duties required for the role.
• Provides backup Concierge support when gaps in staffing are present.
• Ensure all clinical and non-clinical spaces are clean, functional, safe, and therapeutic.
• Perform and/or coordinate routine and preventative maintenance with building management and contractors; abiding by terms set forth in lease agreement with building management.
• Prepare facilities for new program launches and census growth.
• Ensure a safe, ligature-aware, trauma-informed physical environment appropriate for a behavioral health care setting.
• Conduct regular safety rounds and environmental risk assessments.
• Ensure compliance with fire safety, emergency, and building safety standards.
• Partner with clinical leadership to address environment-related safety concerns affecting patients or staff.
• Support compliance with applicable regulatory, licensing, and accreditation requirements (e.g., state and local health departments, Joint Commission, payer audits).
• Maintain documentation related to inspections and maintenance logs.
• Manage relationships with external partners and contractors (building management, handyman services and vendors).
• Obtain bids and evaluate vendors to ensure work is completed timely, on budget and to specifications.
• Manage inventory of furniture, fixtures, equipment and supplies.
• Assist with development and management of the facilities budget.
• Serve as a responsive point of contact for facility concerns raised by staff.
• Participation in environment-of-care or safety committees.
• Coordinate ordering, tracking, and deployment of computers and basic IT equipment for new staff in partnership with IT vendors.
• Assist with initial setup of workstations, including monitors, docking stations, keyboards, phones, and peripheral equipment.
• Support onboarding and offboarding logistics by ensuring staff have appropriate equipment, access, and workspace readiness.
• Serve as first-line support for basic technical issues.
• Maintain inventory of IT equipment and coordinate repairs, replacements, or returns; this includes copiers and the vendor relationship.
• Manage security cameras, keys, fobs, and access permissions for staff across assigned facilities.
• Manage phone system and coordinate with IT vendor to maximize efficiency and make changes to architecture and assigned staffing as needed.
• Perform other duties as assigned.

• 2+ years of experience as a facilities/maintenance technician or related role within a healthcare or behavioral health setting.
• Minimum High school…