Service Advisor - Mazda

Great Service Advisors don't just write RO's -- they cultivate and nurture customer relationships. We are building something special at Castle Mazda of Downers Grove, and want you to be a part of it.
- Competitive compensation
- Opportunity for Growth
- Robust benefits package
- Paid Time Off
Are you driven? Ready to grow as an Advisor? The opportunity is here.

As a Service Advisor at Castle Mazda, you'll manage the flow of the service drive while ensuring every customer receives prompt, professional, and friendly service. You'll own the customer experience from check-in to delivery, answer questions about vehicle concerns, warranties, and repairs, and help ensure technician time is used efficiently. You'll work closely with the shop and maintain strong customer satisfaction scores.

• 401(K) with company match
• Major medical (50% employee paid premium)
• Dental
• Vision
• Voluntary Benefits (Accident, Critical Illness, Disability, and more)
• Paid Time Off
• Employee vehicle purchase discounts
• Career advancement

• Previous Service Advisor/Writer experience, minimum of 2 consecutive years
• Mazda experience is preferred
• Fantastic communication skills with your customers
• Professional, well-groomed personal appearance
• Consistent record of service and sales success
• Strong record of positive customer satisfaction results
• Team oriented and self-motivated
• Able to work with little supervision
• Clean driving record and valid driver’s license

Service Advisor: $61K - $83K,
up to $100K annually for top performers

We are looking for qualified, quality people who are ready to start their career within our family.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.