Front Desk Receptionist - Part Time

Join to apply for the Front Desk Receptionist - Part Time role at National Vision Inc.

This role offers a competitive hourly rate of $15.00/hr - $18.00/hr
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America’s Best is part of National Vision, the largest optical retailer in the United States with more than 1,000 stores. The America’s Best brand offers eyewear and eye care under one convenient, affordable experience. As the face of our stores, Receptionists greet and welcome customers, maintain organized patient records, and ensure a smooth flow of appointments.

• Provide high quality customer service, ensuring safety protocols are followed.
• Serve as the primary point of contact, both in person and over the phone.
• Answer, screen, and forward incoming calls according to company protocol.
• Process managed care insurance information and obtain necessary documentation.
• Schedule appointments, follow‑up visits, and classes.
• Maintain accurate patient records, including daily filing and next‑day access.
• Check order status and inform customers of delays or shipments.
• Keep the reception area tidy and stocked with necessary materials.
• Handle daily mail, deliveries, and manage office supply inventory.
• Participate in mandatory communication meetings.

• Experience as a Receptionist, Front Office Representative, or similar (preferred).
• 0–2 years related experience or training (preferred).
• Ability to operate multiple phone lines.
• Strong customer service skills.
• Strong organizational skills.

High School Diploma or equivalent.

• Competitive base pay plus bonus opportunities.
• 401(k) retirement savings plan with company match.
• Paid sick time.
• Parental leave.
• Employee eyewear discount.
• College scholarship program.

• Training programs available.
• Access to educational courses.
• Internal promotions and career advancement opportunities.

Part‑time, one day per week. We are closed every Sunday.

Entry level

Part‑time

Administrative;
Retail

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.