Facilities Technician

Our Leadership Philosophy

At Lighthouse Credit Union, we believe all individuals, regardless of position level, are considered leaders. By providing a framework that balances clarity with adaptability, our Leadership Competencies aim to foster a culture of continuous growth and agile leadership. Lighthouse Credit Union is committed to embracing change, nurturing leadership talent, and ensuring our performance management practices are aligned with our vision of fostering a resilient and forward-thinking organization.

As such, we all hold ourselves accountable to the following:

Demonstrates Interpersonal Awareness &

Skills:

A cornerstone of our collaborative work environment, this competency emphasizes effective communication, relationship building and teamwork. It also supports creating a positive work environment that values individual contributions and fosters teamwork. As an individual leader, you will demonstrate active listening, clear communication and contribute beneficially to team dynamics.

Embraces Change & Learning: This competency focuses on adaptability, personal development and the advocacy and embracing of progressive change. You will be challenged to explore continuous learning opportunities to achieve excellence and foster a culture of growth and innovation. As an individual leader, you will actively engage in personal development, embrace change enthusiastically and support team members in their growth. You will also demonstrate flexibility and adaptability in response to changing circumstances.

Utilizes Critical & Creative Thinking: Underlining the importance of innovative problem solving, challenging the status quo and strategic thinking, this competency is vital for driving excellence and leadership. This competency challenges team members to take initiative beyond one's immediate responsibilities. As an individual leader, you will actively look for and share opportunities for improvement, show open‑mindedness to new ideas and professionally challenge inefficient processes.

You will also actively contribute to defining solutions and promoting innovation.

Takes Personal Ownership: This competency focuses on taking responsibility for performance goals, proactive collaboration and accountability. It highlights the significance of each team member taking ownership of their role and contributions while demonstrating leadership qualities regardless of their position. As an individual leader, you will be actively engaged in setting and achieving performance goals, take responsibility for personal action and decisions and seek opportunities for self‑improvement and skill development.

The Facilities Technician I is an entry level position that supports the facilities' needs of the organization. This includes (facilitating through vendors) routine building maintenance tasks such as carpentry, electrical, heating and ventilation, and resolving reported facility issues through a ticketing system. This role actively performs preventive maintenance to ensure that machines continue to run smoothly, building systems operate efficiently, and the physical condition of the buildings are well‑maintained.

The Facilities Technician I is responsible for communicating with third‑party vendors as needed and will visit multiple locations as required to complete job tasks.

• Duties include extensive communications, including but not limited to verbal, written, and electronic interactions and collaborations with individuals on a daily basis to provide exemplary service.
• Provides daily support for General Services operations.
• Manages and closes assigned service tickets in a timely manner.
• Coordinates with third‑party vendors for both scheduled and ad‑hoc service needs.
• Travels to various Lighthouse Credit Union locations as required.
• Performs recurring routine maintenance and operational tasks.
• Follows established daily, weekly, monthly, and annual checklists.
• Supports third‑party vendor‑managed maintenance activities.
• Serves as a resource for organizational projects and initiatives.
• Participates in an on‑call rotation to provide…