Unit Coordinator

Overview

Site:
Wentworth-Douglass Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary Summary Provides administrative support to unit-based and hospital-wide clinicians and staff, functioning as the liaison between the patient, visitors and the clinicians. Expected to effectively organize priorities, complete tasks on time and to manage confidential patient information. Responsible for partnering with nursing to coordinate the day-to-day patient flow including communication to key players regarding patient admissions, discharges and transfers.

Also expected to provide outstanding services for every customer interaction. Actual job duties may vary by department.

• Performs clerical and other duties to assist in the general administration of the floor or unit.
• Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner.
• Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit.
• Schedules consultations, tests, procedures, and patient transport to other departments.
• Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughput.
• Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.
• May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries. Duties may vary by department.

• Education:
  
  High School Diploma or Equivalent required or Associate's Degree;
  Related Field of Study preferred
• Licenses and Credentials:
  Certified Health Unit Coordinator - National Association of Health Unit Coordinators (NAHUC) preferred
• Experience:
  
  Administrative support experience 2-3 years required
• Knowledge, Skills and Abilities:
  
  Proficiency with office procedures and equipment;
  Proficiency in MS Office;
  Ability to proofread and edit written documents;
  Ability to use phone system;
  Time management;
  Strong verbal & written communication;
  Strong interpersonal, written and oral skills;
  Familiarity with medical terminology

• Standing:
  Occasionally (3-33%)
• Walking:
  Occasionally (3-33%)
• Sitting:
  Constantly (67-100%)
• Lifting:
  Occasionally (3-33%) 20lbs - 35lbs
• Carrying:
  Occasionally (3-33%) 20lbs - 35lbs
• Pushing:
  Rarely (Less than 2%)
• Pulling:
  Rarely (Less than 2%)
• Climbing:
  Rarely (Less than 2%)
• Balancing:
  Occasionally (3-33%)
• Stooping:
  Occasionally (3-33%)
• Kneeling:
  Rarely (Less than 2%)
• Crouching:
  Rarely (Less than 2%)
• Crawling:
  Rarely (Less than 2%)
• Reaching:
  Occasionally (3-33%)
• Gross Manipulation (Handling):
  Constantly (67-100%)
• Fine Manipulation (Fingering):
  Frequently (34-66%)
• Feeling:
  Constantly (67-100%)
• Vision - Far:
  Constantly (67-100%)
• Vision - Near:
  Constantly (67-100%)
• Talking:
  Constantly (67-100%)
• Hearing:
  Constantly (67-100%)

• Remote Type:
  Onsite
• Location:
  
  789 Central Avenue
• Scheduled Weekly
  
  Hours:
  
  0
• Employee Type:
  Per Diem
• Work Shift:
  
  Day

Pay Range: $17.36 - $23.92/Hourly. At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

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