Wealth Administrator

OUR LEADERSHIP PHILOSOPHY

At Lighthouse Credit Union, we believe all individuals, regardless of position level, are considered leaders. By providing a framework that balances clarity with adaptability, our Leadership Competencies aim to foster a culture of continuous growth and agile leadership. Lighthouse Credit Union is committed to embracing change, nurturing leadership talent, and ensuring our performance management practices are aligned with our vision of fostering a resilient and forward-thinking organization.

As such, we all hold ourselves accountable to the following:

Demonstrates Interpersonal Awareness &

Skills:

A cornerstone of our collaborative work environment, this competency emphasizes effective communication, relationship building and teamwork. It also supports creating a positive work environment that values individual contributions and fosters teamwork. As an individual leader, you will demonstrate active listening, clear communication and contribute beneficially to team dynamics.

Embraces Change & Learning: This competency focuses on adaptability, personal development and the advocacy and embracing of progressive change. You will be challenged to explore continuous learning opportunities to achieve excellence and foster a culture of growth and innovation. As an individual leader, you will actively engage in personal development, embrace change enthusiastically and support team members in their growth. You will also demonstrate flexibility and adaptability in response to changing circumstances.

Utilizes Critical & Creative Thinking: Underlining the importance of innovative problem solving, challenging the status quo and strategic thinking, this competency is vital for driving excellence and leadership. This competency challenges team members to take initiative beyond one's immediate responsibilities. As an individual leader, you will actively look for and share opportunities for improvement, show open-mindedness to new ideas and professionally challenge inefficient processes.

You will also actively contribute to defining solutions and promoting innovation.

Takes Personal Ownership: This competency focuses on taking responsibility for performance goals, proactive collaboration and accountability. It highlights the significance of each team member taking ownership of their role and contributions while demonstrating leadership qualities regardless of their position. As an individual leader, you will be actively engaged in setting and achieving performance goals, take responsibility for personal action and decisions and seek opportunities for self-improvement and skill development.

Under close to moderate supervision, the Wealth Administrator I's primary function is to facilitate the sales and service of non-traditional investment and insurance products to qualified buyers. The Wealth Administrator I will work with an assigned Financial Advisor and/or Financial Consultant to support the Wealth Management team's efforts to provide exemplary service for their clients. The role may also be responsible for education and training staff members or members of the community in wealth management and their products.

• Facilitates meetings for wealth management clients, prospect clients, and members to review their specific financial needs and recommend suitable solutions using products and services provided by our broker dealer.
• Services clients as regularly needed on a periodic basis, with at least an annual contact.
• Coordinates sales and service appointments.
• Assists in completing all necessary paperwork regarding any sales or account maintenance including account openings, cancellations, surrenders, partial withdrawals, refunds and funds transfers.
• Maintains effective relationships with credit union staff to schedule and may host meetings, answer questions, and provide referral training as needed. Refers clients to the credit union for services.
• Complies with all current laws, rules, policies and procedures set forth by federal and state security regulatory agencies as well as the broker-dealer and stays current with all…