Operations Coordinator

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Wentworth-Douglass Hospital

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Pay rate is commensurate with experience.

The ideal candidate will have a strong administrative skillset, be highly organized & detail oriented. Advanced skills with the MSOffice suite and experience with calendar management, taking meeting minutes, making travel arrangements, invoice & expense report processing & excel reporting is required. Demonstrated experience supporting multiple leaders within an organization; preferably healthcare, is required.

Responsible for supporting the daily operational functions of the organization. This role involves coordinating various administrative and operational tasks, ensuring smooth workflow, and assisting with the implementation of operational procedures. This position will also support our American Heart Association (BLS) program.

Does this position require Patient Care? No

• Assist in managing day-to-day operational activities, including scheduling, reporting, and correspondence.
• Prepare and maintain operational documentation, including reports, records, and meeting minutes.
• Support the implementation and monitoring of operational policies and procedures.
• Assist with inventory management, including tracking supplies, ordering, and ensuring proper stock levels.
• Provide exceptional customer service to patients, visitors, and hospital staff.
• Address and resolve operational issues or concerns in a timely and efficient manner.

• Education:
  
  High School Diploma or Equivalent required;
  Associate's Degree Related Field of Study preferred. Can this role accept experience in lieu of a degree? Yes.
• Experience:
  
  2-3 years required in an administrative or operational support role, preferably in a healthcare or hospital setting.
• Knowledge, Skills and Abilities:
  • Strong organizational and time management skills with attention to detail.
  • Strong interpersonal skills and the ability to work with teams with varied experiences and viewpoints.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other office software.
  • Ability to handle multiple tasks simultaneously and prioritize effectively.
  • Basic understanding of hospital operations and regulatory requirements is a plus.

• Standing Occasionally (3-33%)
• Walking Occasionally (3-33%)
• Sitting Constantly (67-100%)
• Lifting Occasionally (3-33%) 20lbs - 50lbs
• Carrying Occasionally (3-33%) 20lbs - 50lbs
• Pushing Rarely (Less than 2%)
• Pulling Rarely (Less than 2%)
• Climbing Rarely (Less than 2%)
• Balancing Occasionally (3-33%)
• Stooping Occasionally (3-33%)
• Kneeling Rarely (Less than 2%)
• Crouching Rarely (Less than 2%)
• Crawling Rarely (Less than 2%)
• Reaching Occasionally (3-33%)
• Gross Manipulation (Handling) Constantly (67-100%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Onsite

789 Central Avenue

40

Regular

Day (United States of America)

$18.41 - $26.27/Hourly

4

1810 Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or…