Compliance & Policy Manager; Volunteer

Overview

The Loop Roots Foundation is a nonprofit, tax-exempt organization dedicated to supporting justice-impacted families through transportation, therapy, and technology-driven programs. Our mission is to remove the physical, financial, and emotional barriers that prevent families from maintaining meaningful connections with incarcerated loved ones, accessing mental health care, or navigating reentry. Founded in 2025, the Loop Roots Foundation operates nationally, with an initial focus on underserved communities in Maryland, Arizona, Pennsylvania, New Mexico, California, and Virginia.

Our key initiatives include

• Loop Connect: A ride credit sponsorship platform that provides free or subsidized rides to prison visitation facilities, allowing families to stay in contact during incarceration.
• Loop Talk: A HIPAA-compliant virtual therapy program offering trauma-informed mental health care to justice-impacted individuals and caregivers, including children.
• Loop Troop Rideshare Partnership:
  We collaborate with the Loop Troop Rideshare platform to ensure families have access to safe, reliable, and culturally competent transportation services.

The Loop Roots Foundation is committed to using community-based, technology-enabled tools to restore dignity, promote healing, and reduce generational harm. All of our programs are offered without discrimination to build a truly supportive ecosystem for families across the U.S.

The Compliance & Policy Manager ensures that both Loop Roots Foundation (nonprofit) and Loop Troop Inc. (social enterprise) maintain full compliance with federal, state, and program regulations.

This position will oversee data protection, licensing, nonprofit governance, and legal documentation to protect the organization’s integrity and ensure all operations meet ethical and regulatory standards.

Key Responsibilities

• Nonprofit (Loop Roots Foundation) Compliance
• Ensure 501(c)(3) compliance with IRS and state charitable registration laws
• Maintain state charity filings (MD, AZ, PA, NM, CA, VA, etc.)
• Track annual reporting deadlines (IRS Form 990, charitable renewals)
• Review program policies for HIPAA, CJIS, and privacy compliance
• Manage grant compliance documentation and donor acknowledgment protocols
• Corporate (Loop Troop Inc.) Compliance
• Oversee business licenses, rideshare/TNC registrations, and state filings
• Ensure vendor and driver documentation (insurance, background checks) align with company standards
• Support contract reviews and ensure service-level compliance across partnerships (Stripe, Checkr, Twilio, etc.)
• Review employment and volunteer policies for legal accuracy
• Data Protection & Privacy
• Maintain data retention schedules and ensure GDPR/HIPAA-like standards for sensitive data
• Work with tech teams to enforce privacy and encryption protocols (Loop Talk, Loop Food, Loop Legal)
• Audit access logs, user consent systems, and data deletion workflows
• Internal Policy Development
• Draft and update internal policy manuals (Data Security Policy, Non-Discrimination Policy, Code of Conduct)
• Ensure all program teams (Food, Legal, Housing) follow correct data-sharing and recordkeeping procedures
• Conduct quarterly compliance reviews and report findings to Marketta and Victoria

Reporting Structure

• Reports to Marketta Kirby (Executive Director)
• Works closely with Legal Aid Program Manager (Rifat Sultan Sipra), Program Managers, and Admin Team (Victoria Isaac)

Initial Deliverables (First 60 Days)

• Create a Compliance Tracker Sheet with all federal and state requirements.
• Review and finalize Data Privacy & Retention Policy for both entities.
• Conduct a compliance audit of Loop Troop app integrations (Stripe, Checkr, Twilio, Zoho).
• Draft a unified Volunteer Code of Conduct & Confidentiality Agreement.
• Create a policy document storage system in Zoho Work Drive.

Qualifications

• Background in legal, nonprofit management, or corporate governance
• Understanding of 501(c)(3) and social enterprise compliance
• Detail-oriented with strong organizational skills
• Familiar with privacy laws (HIPAA, GDPR, or CJIS preferred)