Social Service Chief Administrator

Summary Statement

A class incumbent performs social service administration work overseeing the functional and administrative operations and implementation of statewide social service programs and/or special projects. The incumbent assists the Director or Deputy Director in the areas of policy interpretation, rules and regulation compliance, budget preparation, legislation drafting and revision, developing and providing media information and representing the division on statewide task forces and committees.

Applicants who do not possess the preferred qualification will still be eligible to compete for this position if job requirements are met.

• Completed a state‑approved continuous improvement training program OR completed a professional continuous improvement certification such as any level of Lean Six Sigma.

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

• Provides interpretation, implementation and communication of state and federal regulations to statewide, regional and administrative staff.
• Develops and coordinates budget proposals for division's operating budget.
• Recommend need for policy and procedure revisions in order to accomplish program objectives, meet client's needs.
• Supervises, reviews, evaluates, coordinates, and prioritizes the work of staff and make recommendations on hiring and disciplinary action.
• Monitors hearings and grievances to assure client/employee provider complaints are processed in accordance with time standards and decisions are in accordance with policy.
• Maintains/negotiates contractual agreements, develops proposal requests to implement provisions of state and federal regulations and/or to provide program services.
• Monitors program service effectiveness through federal/state program reviews, statistical reports, and analyzes and develops corrective action.
• Assesses current operations and regulation requirements for applicability to computerization and develop maintenance request to instruct programmers on steps needed to offset changes.
• Chairs statewide committees, task forces, arranges meetings, coordinates interdivisional projects, develops press releases, provides information to media and prepares various analytical and statistical reports.

• Three years experience in health or human services work such as applying theories, principles, laws and practices of health or human services programs and services that assist with and improve life for individuals, families, or communities such as financial support, employment, unemployment, housing, health care, disease prevention, substance abuse, child protective services, physical/mental health treatment and prevention or rehabilitation.
• Three years experience in developing policies and procedures.
• Six months experience in health or human services program administration such as overseeing and directing the development, implementation and evaluation of health or human services programs and services; planning and establishing short and long range program goals and objectives. Providing advice to other agency organizational units through consultation.
• Six months experience in budget management and control which includes managing a budget for the purpose of keeping expenditures within the limitations of available appropriations and available revenue and maintaining, monitoring, projecting and controlling a budget within set policies and procedures.
• Six months experience in staff supervision which includes planning, assigning, reviewing, and evaluating the work of others.

• Seniority level:
  Executive
• Employment type:
  
  Full‑time
• Job function:
  Other
• Industries:
  Law Enforcement

The State of Delaware recognizes the value of telework and flexible working schedules. This position is eligible for Alternative Work Schedules according to the State of Delaware’s…