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Product Designer

Senior AI-Driven Digital Experience Lead

Job in Dover, Kent County, Delaware, 19904, USA
Listing for: Lumen
Full Time position
Listed on 2026-03-05
Job specializations:
  • IT/Tech
    Product Designer
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading telecommunications company is seeking a Sr Lead Experience Manager to enhance customer journeys using AI and innovative technologies. You will lead workshops, partner with product teams, and interpret customer feedback to improve experiences. Candidates should have a Bachelor's degree and 6+ years of experience in journey mapping and management. Join us to help shape the future of customer interactions through data-driven strategies and continuous improvement.
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Position Requirements
10+ Years work experience
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