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Senior ITSM Problem Analyst; ServiceNow & RCA
Job in
Dover, Kent County, Delaware, 19904, USA
Listed on 2026-02-19
Listing for:
Ford Motor Company
Full Time
position Listed on 2026-02-19
Job specializations:
-
IT/Tech
IT Business Analyst, IT Support
Job Description & How to Apply Below
A leading automotive company is looking for an ITSM Problem Analyst to join its dynamic IT team in Dover, Delaware. This role is pivotal in ensuring reliability across IT services, focusing on proactive incident resolution and root cause analysis. Ideal candidates will have strong analytical skills, over 5 years of relevant experience, and proficiency in tools like Service Now. This position offers a competitive salary range of $96,720‑162,120 along with comprehensive benefits including medical coverage and tuition assistance.
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Position Requirements
10+ Years
work experience
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