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Hybrid Service Desk Specialist – Tier 1
Job in
Dover, Kent County, Delaware, 19904, USA
Listed on 2026-01-24
Listing for:
Focused HR Solutions
Full Time
position Listed on 2026-01-24
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
A leading staffing firm is seeking a Service Desk Specialist for a hybrid position based in Dover, DE. The role primarily involves providing phone support, troubleshooting internal and external customer issues, and managing incident tickets. Candidates must have A+ and Network+ certifications or equivalent experience, along with excellent communication and customer service skills. This position operates on a hybrid schedule, with on-site work required in Dover each Wednesday.
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