Human Resource Information System; HRIS Administrator

Summary Statement

This is the administrator level of HRIS work responsible for the Data Administration for the State of Delaware’s ERP applications for all State agencies including Legislative, Judicial and Executive Branches of State Government, Higher Education, School Districts and Charter Schools. ERP applications include PHRST Oracle/People Soft, eSTAR Time and Attendance and the functionality used by both. This position is designated as the PHRST data steward, handles systems analysis and strategic leadership for the statewide systems, and strategic initiatives that include the administration of new applications, systems, and programs.

This position supervises the staff who are responsible for complex data requests, system analysis, and reporting.

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

• Provides system analysis and consultation for HRIS applications, helpdesk operations, system training, and/or data reporting to end users which may include all state agencies, school districts, charter schools, higher education institutions, vendors, outside organizations, counties, and municipalities.
• Researches and resolves customer inquiries, requests, system problems, or training and education needs; performs scheduled activities, and recommends solutions or alternate methods to meet requirements.
• Monitors reports and processes data change requests to update or correct data in the system and resolves issues and user access/security; documents and tracks customer or training inquiries and resolutions using an internal automated system.
• Ensures compliance with state and federal laws, rules, regulations, standards, policies, and procedures pertaining to statewide HRIS.
• Participates in HRIS business requirements analysis, system testing, change management or training of system implementations, upgrades, updates, and enhancements.
• Conducts special assignments and projects.
• Develops, runs, maintains, and supports a variety of reports or queries utilizing appropriate reporting tools for ongoing customer needs.
• Runs processes to make corrections or updates to ensure employee data, pay, and benefits reflect accurately.
• Maintains, reviews, verifies, and updates system tables and configuration to ensure compliance with all state business practices, federal and state regulations, and laws.
• Reviews existing business processes, policies, and procedures, identifying opportunities for process improvement and increased efficiency.
• Participates in meetings, conference calls, and presentations.
• Updates HRIS procedures, job aids, and/or training material for staff and end users.
• May evaluate the effectiveness of training programs, courses, curricula, and training resources and modify them to meet needs and plan, develop, coordinate, and deliver system training and education courses and curricula, services, and activities such as instructor‑led classroom, on‑the‑job or virtual training, or workshops.
• Communicates and interacts effectively with people across cultures, ranges of ability, genders, ethnicities, ages, and races.
• Performs other related duties as required.

This is the administrator level of HRIS work responsible for the entire scope of HRIS Operations, Data Administration, Testing and Development for HRIS applications supporting multiple functions such as Human Resources, Benefits, Payroll, Time and Attendance or Pension Administration and associated HRIS training and business processes for all State agencies including Legislative, Judicial and Executive Branches of State Government, Higher Education, School Districts and Charter Schools.

This level is distinguished from previous levels by providing systems analysis, operations management, and strategic leadership to major integrated enterprise‑wide management information systems. This work is at the Statewide level and includes responsibility for…