DFS Liaison​/Case Manager; Dover, Delaware

Brandywine Counseling & Community Services (BCCS) is seeking a compassionate and driven DFS Liaison / Case Manager to support families impacted by substance use and help ensure children can remain safely in their homes. If you’re passionate about strengthening families, promoting child safety, and connecting communities to meaningful care — this role makes a real difference.

Since 1985, BCCS has been a trusted provider of substance abuse and behavioral health treatment across Delaware. We enhance quality of life through Education, Advocacy, Prevention, Early Intervention, and Treatment Services — promoting hope and empowerment for individuals and families affected by mental illness, substance use, HIV, and co-occurring conditions. We promote hope and empowerment to persons and families touched by mental illness, substance abuse, HIV and multiple occurring diagnoses, and their related challenges.

• Supporting families to prevent the use and misuse of drugs and the development of substance use disorders.
• Promoting child safety by identifying substance use and misuse in families and connecting families to interventions or treatment programs that will help the families identify, improve, and change unsafe behaviors so children can be safely cared for in the home.
• Reducing the risk of future harm to children by addressing the substance use needs in families.
• Transporting clients to appointments in community and BCCS appointments.
• Provides liaison, support and educational services to DFS staff.
• Participates in case presentation at weekly meetings.
• Participates in client screening process prior to case management.
• Provides outreach activities to the community.
• Administers various screening tools to potential clients and explains the nature of the program and the necessary rules.
• Assists clients in obtaining admission, entitlements, and related benefits.
• This is a primarily community-based position, so work will be performed outside of an office setting on a regular and consistent basis up to 100% of the time.

• Knowledge of screening tools and therapy principles.
• Considerable knowledge of population being served and available resources.
• Ability to screen clients for appropriate services and document progress of clients.
• May require crisis intervention to emergency situations.
• Skill in establishing rapport with clients.
• Ability to work independently and as part of a focused team.
• Ability to communicate effectively orally and in writing.

• REQUIRED:
  
  High school diploma or GED equivalent
• REQUIRED:
  
  Specific certification will be achieved within 18 months of hire:
• Certified Drug and Alcohol Counselor (CADC)
• Certified Associate Addiction Counselor (CAAD)
• Certified Prevention Specialist (CPS)
• Certified Family Support Peer (CFSP)
• REQUIRED:
  
  1 year experience in the Substance Abuse Field and/or Mental Health Field
• REQUIRED:
  
  Valid driver’s license with 2 points or less
• REQUIRED:
  
  Ability to use BCCS vehicle or use own vehicle, when needed.
• Starting at $17/hour
• Commensuration based on experience, education, and certification!

• Monday – Friday; 8:00 a.m.
  
  - 4:00 p.m.
• Pending the needs of an individual, this may include time outside normal business hour, including evenings and weekends.

• Dover:
  Silverlake Professional Office Complex: 821 Silverlake Blvd, Suite 200, Dover, DE 19904

• Group medical, dental, and vision coverage with low employee costs.
• 34 paid days off annually
• A retirement plan with a company match of up to 4%!
• Brandywine Counseling is a qualified employer for Public Service Loan Forgiveness (PSLF)