Business Development Specialist

The Business Development Specialist I is responsible for driving company services to new and existing referral sources in a defined territory. This individual will be a major contributor to company branding and public image development and will act as a primary point of contact for key relationships. Day to day responsibilities will require travel to local provider offices; calling on providers and office staff to distribute brand messaging, promote the benefits of referring to our company, and conveying the services provided by the company.

• Identifies and engages with current and potential referral sources located within the assigned territory.
• Meets or exceeds referral goals on a monthly, quarterly and annual basis.
• Develops and presents reports, as directed.
• Provides feedback on marketing strategies, branding effectiveness and referral source feedback.
• Represents the company at trade shows and/or exhibitions, as needed.
• Assist in the development and evaluation of marketing materials and promotional campaigns.
• Sets up educational/informational meetings with referring physician offices; to include physicians, physician extenders and their office staff.
• Develops and maintains database to track outreach activities and referral trends.
• Collaborates with internal teams to gain in-depth knowledge of the conditions treated by Company providers and the therapies offered.
• Monitors market trends, including competitor activity and industry developments.
• Stay up to date with sales and marketing best practices through ongoing training and professional development.
• Build and maintain strong professional relationships both internally and externally Networks with internal and external sources
• Continuously improve operational knowledge, skills and abilities.
• Checks and responds to work e-mail on a regular basis throughout the workday.
• Participates in and complete all required trainings and in-services.
• Performs other duties as assigned.

• Bachelor’s Degree with two (2) years’ sales/marketing experience; OR an equivalent combination of education and/or experience. Experience at a more senior level may qualify as multiple equivalent years of experience for this role.
• Must have knowledge of Internet and Microsoft Office software (MS Word, MS Excel, MS PowerPoint, MS Outlook).
• Must have excellent written and oral communication skills.
• Must have a proven track record of providing exceptional customer service.
• Must be able to establish and maintain effective working relationships with doctors, clinical staff, other co-workers and the public.
• Must be able to work individually as well as within a team.
• Must be able to follow both verbal and written instructions.
• Must be able to work a flexible schedule.
• Must be able to respond with patience and understanding during stressful conditions related to patient health and emergent situations.
• Must be able to multi-task and prioritize.
• Must demonstrate extreme attention to detail.
• Must possess strong organization skills.
• Must be able to problem solve and use reasoning.
• Must be able to meet predefined quality standards.
• Must maintain and project a professional attitude and appearance at all time.
• Must have a working knowledge of the healthcare field and medical specialty, as well as medical terminology.
• All staff are expected to have a strong desire to provide excellent customer service; to comply with the rules and regulations of those organizations to which we are accountable; to have high ethical and professional standards of conduct; and to have an attitude of wanting to continuously improve their own professional performance.

• Five (5) years of healthcare/pharmaceutical outside sales experience.
• Prior experience working with a customer relations management (CRM) system.

The employee must have reliable transportation. Travel for this position will be required up to 50%. While the primary workplace may be closest to the employee’s home, work assignments could be in any of the Company’s locations.

• PTO: Up to 96 hours in first year (pro-rated based on start date)
• Holidays: 7 (New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day After Thanksgiving, Christmas Day)
• Retirement: 401(k) with employer match
• Health Benefits: Medical (single and family), Dental (single and family), Vision (single and family)
• Other Company-Paid Benefits: Short-Term Disability, Long-Term Disability, Basic Life/AD&D, Employee Assistance Program
• Other Voluntary Benefits: Voluntary Life, Accident, Critical Illness, Hospital Indemnity