Engineer-Technical Service

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Location:

Bhiwadi, RJ, IN

Work Arrangement:
Hybrid

Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, print and apply label systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes.

Markem-Imaje is a trusted global manufacturer of product identification and traceability solutions. Our connected solutions help manufacturers to reduce waste, increase efficiency, achieve compliance, and protect their brand. We offer the most complete range of market-leading marking and coding systems along with software, services, and consumable solutions so you can streamline all your printing needs from one supplier.

The Technical Service Engineer is responsible for performing on-site installation, maintenance, service repair and support for Markem-Imaje products and services.

• Provide onsite service and customer support, studying different types of packaging machines and site readiness for printer installation; conduct onsite (online) printer trial and perform on‑site product installation on customer premises.
• Perform on‑site services such as installation and maintenance of Markem products to ensure maximum uptime and customer satisfaction; meet service and spare budget for the assigned geographical territory.
• Travel to manufacturing facilities of Markem customers.

• 3–5 years of hands‑on experience in onsite service and customer support of capital goods related to industrial automation.
• Graduate degree in Electrical/Electronics or BSc (Maths/Physics) with at least 60% marks from a reputed college. Good organizational skills and ability to set priorities and manage time effectively.
• Good level of customer relationship management skills.
• Own vehicle that can be used for business travel.

• Collaborative entrepreneurial spirit
• Winning through customers
• High ethical standards, openness, and trust
• Expectations for results
• Respect and value people

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.