Follow Up Specialist; Cox Automotive Fleet Client Solutions Delivery
Job in
Dover, Kent County, Delaware, 19904, USA
Listed on 2026-03-01
Listing for:
Cox Communications
Full Time
position Listed on 2026-03-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Why consider this job opportunity
- Hourly base pay rate up to $22.69/hour, with potential for additional compensation through commission and incentive programs
- Exceptional work-life balance with flexible time-off policies and accommodating work schedules
- Comprehensive healthcare options available for individuals and families
- Generous 401(k) retirement plan with company match
- Professional development and continuing education opportunities
- Inclusive parental leave policies and extra perks like pet insurance and employee discounts
- Manage logistics of fleet operations, ensuring timely maintenance and repairs of vehicles
- Handle all inbound calls efficiently and gather customer requirements accurately
- Enter data promptly, ensuring complete and accurate information is recorded
- Communicate accurate billing information to service providers and handle estimates
Make outbound calls to obtain updates on open events and keep customers informed on event status
- High school diploma or GED
- Up to 2 years of experience in a related field
- Strong customer service experience
- Ability to multitask and problem-solve effectively
- Availability for varying work schedules in a 24/7 environment
- Degree in a related discipline or industry experience
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