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Customer Service Rep Bilingual HelpDesk/Support Customer Success Mgr./ CSM

QA & Training Specialist - Customer Service

Job in Dover, Kent County, Delaware, 19904, USA
Listing for: TransCore, LP
Full Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A subsidiary of ST Engineering is seeking a full-time Associate QA Specialist to support the Customer Service team in Dover, Delaware. The role includes monitoring calls, auditing accounts, and developing training programs for staff. Candidates should have at least 2 years of customer service experience and be proficient in Microsoft Word and Excel. An associate degree is preferred, alongside strong problem-solving and communication skills.

This position is vital for maintaining high-quality standards in customer service.
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