Commercial Enablement Manager – Data; RWD

Commercial Enablement Manager – Real World Data (RWD)

Company:
Norstella

Location:

Remote, United States

Date Posted:
Jan 7, 2026

Employment Type:

Full Time

Job : R-1663

Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life‑saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle — from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives.

Norstella unites market‑leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must‑have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision‑making. We help our clients:

• Accelerate the drug development cycle
• Assess competition and bring the right drugs to market
• Make data driven commercial and financial decisions
• Match and recruit patients for clinical trials
• Identify and address barriers to therapies

Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI‑driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella’s investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs.

The Commercial Enablement Manager will lead the design, execution, and continuous improvement of enablement programs that support Norstella’s RWD portfolio across Sales, Account Management and Customer Success.

This role is responsible for ensuring cross‑functional alignment and focuses on translating GTM strategies into actionable processes, methodologies, and tools to drive sales team productivity and improve ability to deliver bookings and retention goals.

The ideal candidate brings deep enablement expertise, strong cross‑functional leadership and communication skills, and experience supporting complex, data‑driven solutions—ideally within pharma, healthcare with real‑world evidence environments.

• Own and execute the commercial enablement strategy for Norstella’s Real World Data offerings, ensuring alignment across Sales, Product Marketing, Solution Consulting, Rev Ops, and Customer Success.
• Translate RWD GTM strategy into actionable sales strategies, value narratives, and playbooks tailored to buyer personas and use cases.
• Lead field team launch readiness for new products, enhancements, and GTM initiatives, ensuring revenue generating teams are prepared to sell and retain with training, tools, and content.

• Support the delivery of onboarding and continuous learning programs for RWD solutions, sales motions, and account growth and retention strategies.
• Partner with Solution Consulting, Delivery Teams and Product Marketing to validate sales tools including pitch decks, demos, playbooks, renewal materials, and competitive positioning.
• Customize enablement programs by region, segment, and role, ensuring relevance and engagement across teams.

• Partner with Commercial Enablement Operations to drive adoption and optimization of enablement and commercial tools including Highspot, Salesforce, LMS platforms (e.g. Docebo), Conversation Intelligence tools (e.g. Gong) and related GTM technologies.
• Partner closely with Revenue Operations to improve process consistency, CRM hygiene, and workflow efficiency.
• Leverage AI tools to enhance enablement content, automate seller workflows, and create scalable tools and processes that support productivity and insight‑led selling.

• Act as a cross‑functional orchestrator, leading commercial alignment communication and facilitating forums that drive continuous sales execution improvements across Product, Marketing, Sales, CS, and Analytics teams.
• Act as a champion of the commercial team…