Office Manager

Introduction

DOT – Motor Vehicles:
The mission of the Division of Motor Vehicles is to provide excellence in transportation by providing courteous and efficient service to the public while protecting Delaware residents by establishing the validity of licensed drivers and ensuring safe and non-polluting vehicles are operated on Delaware roadways. Also, by providing a safe, efficient and environmentally sensitive Toll network that offers a variety of convenient, cost-effective options for processing all vehicular traffic.  

to learn more about DelDOT Motor Vehicle Division.

This is the first level of office management work, responsible for overseeing the daily operations and efficient functioning of an organization's office environment. Primary work includes planning, coordinating, and managing all aspects of the office encompassing administrative support, communications, support services, and other agency-specific functions. Employees perform the full range of Essential Functions under minimal supervision and lead office work and related support staff.

• Plans, coordinates, and manages all aspects of regional, county, division, or department level office operations.
• Interprets, explains, and ensures compliance with state, federal, or other relevant laws, rules, regulations, standards, policies, and procedures.
• Manages administrative support, communications, and support services, including fleet management, forms/records management, facilities management, inventory, equipment maintenance and repair, mail distribution, and other agency-specific functions.
• Conducts research and analyzes data to make recommendations on personnel, staff coverage, workflow, cost reduction, recordkeeping, performance standards, equipment, and supply utilization, or other functions supported. May assist with onboarding and training of new employees.
• Ensures deadlines and performance measures are met, monitors workflow to adjust priorities, and recommends improvements.
• Oversees and manages record‑keeping systems or logs to file, track, and retrieve documents.
• Maintains and participates in modernization of information systems or databases.
• Drafts, manages, and distributes communications and other materials for public and/or internal use.
• Manages office supplies and equipment. Troubleshoots less complex technology or equipment errors/issues and contacts appropriate vendor or information technology personnel to resolve as needed.
• Supports contracting and procurement processes, and monitors adherence to budgets, applicable agreements, grants, or contracts; notifies supervisor of issues. May assist with budget preparation and monitoring.
• Uses automated information systems and computer software to enter, update, modify, delete, retrieve, and report on data.
• Performs other related duties as required.

• Six months' experience in evaluating office operations such as workflow, priorities, and performance and making recommendations for improvements.
• Two years' experience in performing administrative specialist work such as composing official documents, drafting and distributing communications or other materials, tracking and resolving issues with workflow, assisting with research, special projects or data/information management, or other similar work in support of administrative, technical, program, and/or office operations.
• Two years' experience in using standard computer software/applications to create documents, develop spreadsheets, or maintain/update databases.
• Two years’ experience in collecting, compiling, and evaluating data from multiple sources to prepare reports, letters, or other administrative documents.
• One year of experience in providing guidance and consultation to management, customers, and others on administrative matters.

A writing sample will be requested at the time of interview.

All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.

Pre‑employment Drug Testing:
Upon a conditional offer, you must…