Senior Asset Services Administrator - Maternity Cover

Asset Services Administrator - 12 Month Maternity Cover

Capital International is looking for a hardworking individual to join the team and provide high quality services to our clients and introducers. Our Asset Services team work collaboratively with our colleagues in all areas of the business to ensure our processes meet all relevant internal and regulatory policy and procedural requirements, whilst providing a frictionless and efficient service to our clients and intermediaries.

What you’ll do:

• Deliver outstanding customer service to clients, companies, and third parties, ensuring a positive and professional experience.
• Prepare, process and authorise operational processes, such as dividends, asset transfers, asset set ups, AML review requests, and corporate actions.
• Handle client queries, ranging in complexity, regarding dividend transactions, corporate actions, asset transfers, asset set ups and AML review requests.
• Ensure all tasks are completed in accordance with company policies, procedures and regulatory guidelines.
• Maintain accurate records.
• Ensure reconciliations within the team are completed and resolved in line with company policies.
• Support continuous improvement initiatives and contribute to a culture of operational excellence.
• Assist with the maintenance of the team’s internal procedures to maintain service excellence.
• Develop a strong understanding of Capital International Group’s product offerings.
• Take on additional responsibilities as required, contributing to various teams and projects within your capabilities.

At all times the Groups values should be at the heart of everything and consistency of evidence of adherence to the values will be a key aspect of the role.

Excellence – We pride ourselves on maintaining high standards, ensuring that every interaction with our clients reflects our commitment to excellence

Integrity – We endeavour to foster an environment where accountability and honesty guide not just our commitments to clients but also our internal operations, enabling us to build lasting trust in all our activities

Innovation – Our technology and practices are constantly evolving to keep our offering ahead of the curve and provide our clients with forward-looking solutions

What you’ll need to succeed:

• Be detail orientated, with a high degree of accuracy
• Strong IT skills are required in all Microsoft applications.
  I-DCRM, Jira and Lucid charts would be advantageous
• Strong organisational and time management skills
• Strong client communication skills (verbal and written) in relation to complex but routine matters
• Promote trust in the workplace through open and honest communication with colleagues
• Be able to effectively prioritise workloads based on customer and regulatory requirements
• Inspire and motivate co-workers by maintaining a positive attitude
• ‘Think outside the box’ to find a solution when a problem has been identified
• Remain task focused to end result

Who we are

At Capital International, we're more than just a company; we're a vibrant team of innovators dedicated to putting our clients at the centre of everything we do. From a small investment firm established in 1996 in the Isle of Man, we've evolved into a dynamic global team of over 240 professionals based in the Isle of Man, South Africa and Jersey, all united by a shared vision.

Our significant growth over the past two decades has not dulled our commitment to the family values that were woven into our foundation. Embracing a culture of Innovation, Integrity, and Excellence, we empower our team members to think creatively and push boundaries in everything they do. Join us, and be part of a forward-thinking environment where your ideas can thrive and make a real impact in propelling us forward.

Our promise to you

At Capital, we believe in empowering our team members to take charge of their growth. That’s why we provide extensive training and development programmes designed to help you drive your career forward and hone your leadership skills. Moreover, you’ll have unique access to our innovative products, allowing you to engage fully with your professional environment.

If our benefits resonate with you, you’ll also appreciate the…