Technical and Assurance Consultant

Select how often (in days) to receive an alert:

130301

Location:
Douglas, Isle of Man

Closing date for applications: 17th March 2026

The opportunity: Join our Assurance Team within Integrated Benefits International and play a key role in supporting our project delivery and regulatory reporting. This role offers real autonomy and influence, working within a small and collaborative team. You’ll partner with a wide range of stakeholders across the business, giving you opportunities to learn, grow, and make a meaningful impact.

What you’ll do:

• Drive operational efficiency to support service development and help deliver unit cost targets that create value for our customers.
• Provide Subject Matter Expert (SME) support for key projects.
• Oversee the successful delivery of scheme‑level changes within the corporate team, working with corporate customers to understand their requirements.
• Act as SME for annual defined reporting requirements, ensuring timely and accurate completion.

Key responsibilities:

• Oversee and project‑manage customer plan changes (e.g., investment changes, plan structure adjustments).
• Ensure controls are adhered to and appropriately evidenced, recommending improvements where needed.
• Assist with assigned actions as a result of Compliance Monitoring Reviews and Group Audit for the Department.
• Support the completion of the annual AEI reporting, including lessons learned and procedural updates.
• Contribute to the delivery of annual statistical returns and regulatory domestic reporting.
• Provide SME input on operational oversight, governance, and controls across projects and transformation programmes.
• Represent Corporate in conceptualisation, change assessment, and project forums.
• Oversee the delivery of process‑only changes to ensure they meet customer service and quality control standards.

Your skills and experience:

• Strong organisational and prioritisation skills across both individual work and wider business initiatives.
• Strong analytical skills and excellent attention to detail.
• Strong excel skills, excellent written and verbal communication skills.
• Collaborative approach with a customer‑first mindset.
• Commitment to integrity, reliability, and continuous improvement.
• Knowledge of Zurich’s structure, governance, and risk frameworks (advantageous).
• Familiarity with Integrated Benefits International products and services (beneficial).
• Ability to think both strategically and pragmatically.

Our culture: At Zurich on the Isle of Man, our sense of community is strong and we’re particularly passionate about diversity and inclusion. We want our people to bring their whole selves to the workplace and ensure everybody is made to feel welcome, regardless of their background, race, gender or sexual identity, beliefs, or culture. We are committed to treating all our applicants fairly and with respect, irrespective of their actual or assumed background, disability, or any other protected characteristic.

We have an environment that places a real importance on our people’s wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities.

We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest‑established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.

So, make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us.

• Competitive salary.
• 12% defined non‑contributory pension scheme.
• Annual company bonus.
• Income protection.
• Life cover – four times your salary.
• Free car parking, including electric car charging points.

• 28 days holiday a year plus bank holidays.
• The option to buy up to an additional 20 days or sell some of your holiday.
• Three days paid volunteering.
• Up to 16 weeks' full pay for maternity, paternity and adoption leave.

• Access to private medical insurance.
• Virtual GP appointments.
• Free flu jab.
• Access to a wealth of support from our wellbeing partners.
• Flexible working.
• Free fruit on a weekly basis.

• Creating a brighter, more sustainable future underpins all that we do here in Zurich. Our modern and sustainable office is BREEAM and SAGE Plus accredited.
• Zurich is passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity through the IOM Staff Charity Fund.