Smoothie Cafe - Shift Leader; AL

Tropical Smoothie Cafe - Shift Leader (AL043)

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Work Week
:
Flexible hours are available! Able to work starting at 5:00 AM or until midnight if required, based on café hours and availability.

Our culture at DYNE Hospitality Group goes beyond a webpage or poster; it defines who we are and guides our decisions. We encourage our team to embody our core values and hold one another accountable, shaping hiring, promotions, reviews, performance, and communication.

Our culture is rooted in these four core values, visible in every café:

• Invest In People
• Understand Why
• Make Smart Decisions
• Make It Happen

DYNE Hospitality Group offers competitive wages, benefits, and long-term career growth.

Job Summary:

At Tropical Smoothie Café, we promote a healthier lifestyle by serving delicious food and smoothies with a touch of tropical fun! Our Team Members are essential to this mission, guided by our values:
Solid Relationships, Playing to Win, Creative Spirit, and Living Better. If you are smart, have integrity, drive, and enthusiasm, you’d make a great Team Member!

Duties & Responsibilities:

• Assist in inventory training, when necessary.
• Drive brand values and standards through all training and development activities.
• Assist with the coaching, training, and development of management and crew members.
• Assist with hiring & staffing needs while focusing on the critically under-staffed cafés.
• Provide support for any new software rollouts and training.
• Ensure team member training programs are executed per TSC & DYNE standards.
• Interact with crew members, customers, and vendors using DYNE’s core values.
• Deliver “Unparalleled Hospitality” to each customer that visits our café.
• Be knowledgeable and proficient in each position within the café.
• Successfully complete the Café Basics and Certified Trainer Program.
• Ensure each station operates to Tropical Smoothie Café standards.
• Train and coach crew members during each shift to ensure brand standards are upheld.
• Use tools to accomplish goals, manage labor and control inventory using My Inventory.
• Perform any additional tasks necessary to run the café.

Required Skills & Abilities:

• Excellent verbal and written communication skills
• Excellent management and supervisory skills.
• Strong working knowledge of Excel and Word, and ability to learn other computer software programs.
• Must have strong mathematical, analytical and problem‑solving skills.
• Must be able to read, understand and follow instructions.

Physical Requirements:

• Continuous standing and walking throughout the duration of each shift.
• Bending, lifting and carrying up to 30 pounds to perform duties like stocking, refilling ice or taking out trash.
• Constant face‑to‑face interactions with crew members and customers.
• Safely navigate in a fast‑paced café environment.
• Ability to multi‑task and remain positive in sometimes stressful working conditions.
• Frequent walking, standing, bending, stooping, overhead reaching and stretching.
• Lifting no greater than 50 pounds.

Mid‑Senior level

Full‑time

Management and Manufacturing

Restaurants