Registration Clerk Part Time - Crisis

Hours:

Monday - Friday 3:30pm - 7:30pm

Location:

Crisis Center, Dothan, AL

This position will work at our Crisis Center on a part time basis. Assist incoming consumers with services needed and/or requested for Crisis Services. Responsible for billing of crisis services as required by Spectra Care Personnel Policy, Spectra Care Clinical Policy, including but not limited to Alabama Administrative Code, CMS, and all other applicable regulating and contractual entities. Assist therapeutic staff with daily tasks to ensure consumer needs are met.

Ensure the program complies with all necessary standards, policies, and protocols. Registration Clerk is primarily responsible for all administrative duties for the facility. Some travel may be required.

• Admission Responsibilities:
• Ensures all releases are obtained and scanned into EMR.
• Accurately populates all fields as related to the admission process as related to the patient’s insurance and guarantor rankings.
• Researches all patients that present with no insurance through Medicaid / Medicare eligibility sites. Also research other sites.
• Promptly responds to all finance and accounting requests to ensure prompt reimbursement.
• Reviews documentation for any improper corrections, missing signatures, dates, times, etc and monitors for completeness.
• Maintain Clinical Record.
• Scan and import any incoming or collected materials in EMR chart that was requested in accordance with established procedures (e.g. Proof of income, insurance cards, records, etc.).
• Verify Medicaid/ Medicare/ Insurance monthly, and/or additional authorizations to include annual roll over of MI pre‑auth.
• Will be responsible for coordinating and/or completing program admissions and/or discharges for billing.
• Activate insurance reimbursements when changes occur.
• Set up staffing maintenance dates in computer to include program admissions for all active consumers to include those receiving Medicaid.
• Activate consumers in EMR.
• Perform administrative review of clinical chart in order to facilitate staffing every three (3) months or six (6) months; based on reimbursement source.
• Ensure all clerical forms are updated and completed accurately within the time allowed.
• Ensure billing adjustments are completed when needed and/or requested.
• Produce service logs for any services proven as rendered but not billed.
• Request any missing clinical information pertaining to the clinical record.
• Complete actions needed in order to conduct program transfers and terminations.
• Responsible for completing insurance verification on patients.
• Generating / maintaining reports for various areas of the crisis program through EMR systems.

and other programs.

• Make corrections in accordance with Quality Assurance.
• Provide Therapeutic Support Service.
• Maintain daily, intake, and emergency assessment appointments for therapist.
• Notify therapeutic staff of consumer arrival, ensuring consumer signature on daily sign in sheet.
• Maintain staffing schedule; ensuring cases are staffed within allotted time frame; to include production of staffing log for LPC signature.
• Receive and deliver phone messages accurately and timely.
• Provide Psychiatric MD Staff Support Service.
• Maintain physician appointments (where required).
• Maintain nursing appointments for facility injections (where required).
• Collect all monies due for physician/nurse services at time of service.
• Ensure consumer receives medication information sheets and obtain signature of receipt of said documents.
• Establish PAP services for all eligible consumers; ensuring all signatures obtained by consumer and physician. To include acceptance to program, ordering of medication, and keeping current with program.
• Provide other administrative service.
• Maintain adequate program supplies, ensuring supplies ordered only as needed and costs remain within budget guidelines.
• Maintain petty cash and/or other monetary funds; ensuring accurate documentation of transactions while upholding company financial policy.
• Ensure billing documents are accurate and entered daily.
• Maintain monthly and quarterly fire drill/severe weather records.
• Performs other duties…