Mental Health Technician IV Crisis; Extended Observation

Mental Health Technician IV Crisis (Extended Observation)

Location:

Dothan, Alabama

Base Pay: $15.00/hr

Schedule:
Week 1:
Monday, Thursday, Friday (07:00 am – 07:30 pm)
Week 2:
Tuesday, Wednesday, Saturday, Sunday (07:00 am – 07:30 pm)

Provide intermediate skilled direct care and oversight to individuals served in the Crisis Stabilization Unit (CSU) and any associated units. Duties include monitoring individual behaviors and interactions, daily living activities, facilitating educational groups, teaching coping skills, encouraging adherence to treatment, safety observations, and other assigned tasks. This is an “awake” position; no sleeping is permitted while on duty.

• Provide direct care and oversight to individuals in the CSU and associated units, temporary observation, and mobile crisis teams.
• Visually observe admitted individuals to ensure safety of those served and staff; perform 1:1 observation as required.
• Conduct unit rounds, assessing safety of the unit and individuals in care.
• Note significant behavior changes, verbalizations, and cues of anxiety or agitation; report to the clinical team.
• Assist staff with actively disturbed or violent individuals, requesting backup personnel when needed.
• Assist in education of individuals regarding behavioral/emotional techniques.
• Prepare food and snacks for individuals; monitor those who may need assistance with eating.
• Assist in transfer and discharge of individuals, helping with dressing, collecting personal possessions, and following established procedures.
• Utilize behavioral and crisis intervention techniques to prevent injury and ensure safety; respond calmly to crisis situations.
• Serve as a positive role model, establishing therapeutic relationships and appropriate boundaries with individuals and families.
• Provide educational group facilitation when appropriate; plan, organize, and lead skills‑based groups (social, coping, self‑esteem, relaxation, etc.).
• Document groups according to Spectra Care policies and relevant regulations.
• Order, store, and maintain food for snacks; remove expired food and maintain pantry stock.
• Assist with unit cleanliness, changing linens, and maintaining treatment area hygiene.
• Maintain accurate and timely documentation; adhere to HIPAA and other confidentiality requirements.
• Operate system vehicles, including wheelchairs and shuttle buses; transport individuals safely.
• Assist individuals with basic living skills, hygiene needs, and basic training in self‑care.
• Perform other duties such as responding to inquiries, meeting with supervisors, and participating in training, workshops, and meetings.
• Adhere to the Dress Code and work cooperatively with staff, patients, and families.
• Apply protective holds, seclusions, and restraints per policy; document all incidents.
• Demonstrate willingness to work on any unit/program at Spectra Care based on facility needs.
• Perform duties with professionalism, ethics, and within professional boundaries.
• Maintain regular attendance, punctuality, and full‑time commitment with rotating assignments (including overtime, nights, weekends).
• Remain awake during scheduled working hours.
• Other services, tasks, functions, and responsibilities as necessary and not otherwise specified.

• Attend all required job‑related/system training.
• Assist in other areas as needed.
• Assume related duties as assigned.
• Conform to system policies and procedures.

• Knowledge of mental illness, substance use, developmental disabilities, and autism spectrum disorder.
• Knowledge of crisis intervention techniques.
• Patience and emotional stability; ability to respond professionally in crisis.
• Proficiency in business English, spelling, and arithmetic.
• Knowledge of office practices and procedures.
• Operating office machines (computer, fax, copier).
• Ability to read and follow written instructions in English.
• Ability to perform tasks safely without endangering any employee, individual, or asset.
• Follow orders and directives; work with supervisor and staff.
• Adhere to Spectra Care policy, HIPAA, and confidentiality laws.
• Adhere to health and safety…