More jobs:
Customer Services
Job in
Dorset, Dorset County, BH237, England, UK
Listed on 2026-02-10
Listing for:
Dynamite Recruitment
Full Time
position Listed on 2026-02-10
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Location: Christchurch (Hybrid working after probation)
Salary :£26,200 starting salary - rising to £30,300 within 12-24 months
Hours :Full-time Permanent
Start dates: March 2026
Dynamite Recruitment is recruiting on behalf of a large, well-established company based in Christchurch who are expanding their Claims and Customer Service team. This role is ideal for candidates with customer service, call centre, retail, hospitality, or contact centre experience who are looking for a stable role with progression and long-term development.
Key responsibilities
As a Customer Service Executive , you will:
- Handle inbound calls and written correspondence relating to travel insurance
- Assess customers medical conditions in line with Travel insurance cover
- Clearly explain outcomes to customers
- Maintain accurate records on internal systems
- Provide a calm, supportive, and professional service to customers
- Monday to Friday: 8:00am - 9pm Monday to Sunday on a 5-week rota
- 1 in 3 weekends although thus may decrease
- Hybrid working available after training and probation
- Previous experience in a customer service role (retail, hospitality, call centre, contact centre, or similar)
- Strong verbal and written communication skills
- Ability to work under pressure and manage multiple tasks
- High attention to detail and accuracy
- Confident using computer systems
- Good numeracy skills
- Ability to remain calm and professional on high-volume calls
- Empathy and a customer-focused approach
- £26,200 starting salary
- Salary increases up to £33,000 within 12-24 months
- Free on-site parking
- Hybrid working after probation
- Free Health Cash Plan (dental, prescriptions, and more)
- Free annual travel insurance (subject to criteria)
- Discounts on insurance products
- On-site gym and social facilities
- Ongoing training and career progression
- Pus many more !
If you are looking for a Customer Service job in Christchurch with hybrid working, progression, and strong benefits, please apply now with your CV.
Early applications are encouraged due to high interest.
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