Team Manager Nights

Join to apply for the Team Manager Nights role at Waitrose & Partners
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Experience the opportunity to lead a high‑performing team in a dynamic retail environment.

As a Team Manager in one of our Waitrose shops, you'll influence and motivate your team and be a positive role model for delivering outstanding partner‑led customer service that is distinctively Waitrose, passionate partners serving Unterhaltung. Your strong leadership and team‑working skills will make all the difference to your team and, ultimately, the impression customers have about the Waitrose brand. Helping them return time and again by earning cons analyzes their trust and loyalty for a lifetime while maximizing sales and profit.

• Oversee the entire day‑to‑day operation of the shop.
• Use commercial skills to maximize sales and profit while minimizing wastage.
• Ensure consistently high levels of availability and merchandising, as well as deliver an efficient, legal, and secure store operation.
• Improve and maintain customer satisfaction.
• Use people skills to manage your team, from leading and inspiring to managing holidays and absences.
• Create a supportive culture of care, belonging, pace and productivity.
• Engage and lead partners to deliver and embed change consistently and effectively within your shop.

• Experience of leading a team in a fast‑paced, customer‑focused environment.
• People management skills.

In addition to your contractual pay, time worked between 22:00 and 06:00 will attract a Night Premium at £4.50 per hour. This also applies to existing partners enrolled in Enhanced Hours Premium arrangements.

• Passion for and understanding of retail.
• Resilience to support and planoutin your team's response to change.
• Ability to influence stakeholders.
• Advanced communication skills.

• Experience supporting with the disciplinary and grievance process.
• Regulatory compliance management.
• Personal licence holder.
• Food hygiene level 3.

We're the largest employee‑owned business in the UK and home to our cherished brands, John Lewis and Waitrose. We're not just employees, we're partners, driven by our purpose to build a happier worldwriting. We're ruthlessly focused on excellence at retail, constantly innovating and adapting to serve customers with quality and service.

• Some roles are subject to pre‑employment vetting, including DBS checks where required. You will be informed during the recruitment process.
• Vacancies may close early if we receive a high volume of applications.
• We support flexible, compressed hours, job sharing or shorter hours where possible. Discuss this with the hiring manager during your interview.

Mid‑Senior level

Full‑time

Management and Manufacturing

Retail