Outpatient Administrator - Cardiology

Overview

An outpatient administrator is sought to join the Cardiology team at Dorset County Hospital. This is a 37.5 hour per week role based in the Cardiology Department, South Wing. The post requires a professional, confident, keen and friendly approach with excellent communication skills to interact with the MDT, consultants, nurses, secretaries, patients and external agencies.

The post is based within the Cardiology Department, South Wing at Dorset County Hospital. This role is for 37.5 hours per week.

• Undertake a range of general administrative duties for the department including checking patients in for their appointments; booking outpatient diagnostic appointments; answering telephone and email queries; and handling and distributing incoming post.
• Contribute to the smooth running of the Reception Desk.
• Act on own initiative and be responsible for own actions; make decisions within the role and seek advice from MDT members as required.
• Work flexibly with other team members to ensure the best possible patient care.

At DCHFT, we pride ourselves on the care we provide for our patients, and on the culture we are creating for our staff. We strive to create a fair, inclusive environment for our staff. Our mission is to work in partnership to provide high quality, compassionate services and to nurture an environment where people can be at their best. Our vision is healthier lives, empowered citizens, thriving communities.

We are a Trust that celebrates diversity and are committed to inclusion. We welcome applications from people in all under-represented groups.

We understand that some applicants may choose to use AI tools to assist in preparing their application materials. Submissions must be truthful and accurately reflect your own experiences and suitability for this role. Personal integrity and authenticity are central to our recruitment process.

Right to Work in the UK:
This role is not available for Skilled Worker visa sponsorship. Applicants must already have the legal right to work in the UK at the time of application. We are unable to support visa applications for this post in line with UKVI regulations.

Date posted: 06 March 2026

Pay scheme:
Agenda for Change

Band:
Band 2

Salary: £24,465 a year Per Annum

Contract:

Permanent

Working pattern:
Full-time

Reference number: 405-26-AC063CA
RD-A

Job locations:
Dorset County Hospital, Williams Avenue, Dorchester, DT1 2JY

Job responsibilities:

Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please tell us how your experience and skills fit the person specification. If you are unable to view or download the attachment, please contact us. For all our roles, we are looking for staff who uphold our Trust Values of Integrity, Respect, Teamwork and Excellence, and who are passionate about providing the best patient care.

Essential

• Education, Qualifications & Training:
  General education to GCSE standard or equivalent, including English and Maths
• Knowledge &
  
  Experience:
  
  Relevant and recent experience in an office environment in a clerical/admin capacity; experience of dealing with telephone enquiries; understanding of confidentiality
• Skills & Abilities:
  Good numeracy and literacy skills; competent keyboard skills; excellent communication skills; ability to work without supervision; ability to work as part of a team

Desirable

• Previous experience in a healthcare environment
• Previous computer experience in a Windows environment

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a Disclosure to be made to the Disclosure and Barring Service (formerly CRB) to check for any previous criminal convictions.

Employer name:
Dorset County Hospital NHS Foundation Trust

Address:
Dorset County Hospital, Williams Avenue, Dorchester, DT1 2JY

Employer's website: